Power Consulting Group, Inc Hiring for Technical Account Manager Full Time

RESPONSIBILITIES

• Consult with clients on technology best practices

• Develop technical solutions for client needs

• Develop technical planning & budgeting documents

• Help customers keep technology in alignment with business objectives

• Create quotes for client needs

• Create client Statements of Work

• Respond to escalated client account problems

• Develop client relationships though consistent communication

TECHNICAL SKILLS REQUIRED

• 3-5 years professional technical support (desktop/server/networking)

• 3-5 technical consulting experience (meet with client to determine technical needs)

• Ability to improve customer service, perception and satisfaction

• Create technical proposals and recommendations, in professional business format

• Leadership: Ability to participate in problem resolution. Quick to learn and committed to finding creative solutions to difficult problems. Ability to work in team environment.

• Business awareness of how IT relates to business strategy and goals

• Client technical documentation and analysis

PROFESSIONAL SKILLS

• Excellent communication abilities: verbal and written

• Strong documentation/ing skills

• Professional demeanor and appearance; punctual, personable, team player

• Work with team members to develop best solution

• Conduct effective meetings

• Follow up on client proposals

BENEFITS

• Competitive Salary

• Full health benefits

• Paid training and professional certifications

• Career advancement opportunities

• Great team of peers

• Learning environment

COMPENSATION

• 75,000+ BASE SALARY (based on experience)

EMAIL REPLY WITH COVER LETTER AND RESUME (PDF OR DOC) ATTACHED

Principals only. Recruiters please don’t contact this job poster. Do NOT contact us with unsolicited services or offers.

Job Type: Full-time

Pay: $90,000.00 – $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus pay

Experience:

• Technical Account Management: 2 years (Required)

Work Location: One location