Porvox Speak Hiring for Call Center Agent at New York, NY Full Time

Call Center Agent at Porvox Speak

Porvox Speak is seeking a Call Center Agent to join our Customer Service department. As a Call Center Agent, you will be responsible for answering incoming calls from customers, resolving their inquiries, and providing excellent customer service.

Pay: $19.50 – $32.00 per hour

Duties:

• Answer incoming calls from customers and respond to their inquiries
• Resolve customer complaints and issues in a timely and professional manner
• Provide accurate information about products and services to customers
• Document all customer interactions and transactions in our system
• Meet and exceed performance metrics, including call handling time and customer satisfaction

Job Requirements for Call Center Agent at Porvox Speak

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to handle high volume of calls and emails
• Strong problem-solving skills
• Ability to work in a team environment
• Flexibility to work various shifts, including weekends and holidays