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Human Resource / Human Resource
Pollen Hiring for Talent Operations Coordinator Job at London, England Full Time
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Over the next year, Pollen will be tripling its headcount, from 500 to 1500 people globally. The work of the Talent Acquisition team will be mission-critical as Pollen enters hyper-growth mode, and you will be the engine that helps keep the team running. You will support the Commercial Talent Acquisition Managers by enabling the efficient and smooth running of the full recruitment cycle. Your input will be essential in supporting the Talent Acquisition team in attracting the world’s leading talent and developing the Pollen talent brand.
In the first 12 months you will:
- Master the end-to-end recruitment administration process and be responsible for: creating roles in Greenhouse and uploading candidates, filtering candidates, moving candidates between different interview stages, collecting references through HiPeople and closing roles. Manage up to 15 roles at one time.
- Become a wizard at Greenhouse and HiPeople, our recruiting software systems.
- Manage up to 6 external agency relationships for junior and high volume roles.
- Screen inbound candidates on the phone for junior roles.
- Edit job performance profiles to ensure that they are on-brand, accurately reflect the duties of the role, and are correctly formatted.
- Run weekly email outreach campaigns to prospective candidates.
- Oversee and refine our LinkedIn shortlists.
- Coordinate activities between talent managers, hiring managers and the talent operations team to ensure maximum efficiency across the full recruitment process.
- Be hyper-organised, maintain an eagle eye for detail, and an ability to learn and adapt quickly in a fast-paced tech scale-up environment.
About our culture
- We are results focused so you can choose your own hours & take as much vacation as you need to drive results and perform at your best. Watch our CEO talk about our innovative culture.
- Read our CEO’s open letter about our focus on Belonging, and about the mission of our women’s programme Illuminate.
- Everyone is an equity owner in the company.
Find out more about our culture and life at Pollen on Instagram.
About Pollen
Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.
Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more.
Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.
GDPR Statement
When you apply to a job on this site, the personal data contained in your application will be collected by Streetteam Software Limited t/a Pollen (“Controller”), which is located at 3 Loughborough Street, Vauxhall, London, SE11 5RB and can be contacted by emailing [email protected]. Controller’s privacy officer is Stephanie Ng-Fragner, who can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under either the standard contractual clauses or the Privacy Shield. You can obtain a copy of the standard contractual clauses by contacting us at [email protected].
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. In the event that you are unsuccessful during the recruitment process, your personal data will still be retained by Controller for up to a year for the purposes of assessing your application for future vacancies. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. Please notify us if you would like your personal data erased. In addition, you may lodge a complaint with an EU supervisory authority, including the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).