POAM Collective Hiring for Customer Service Representative at Glendale, CA Full Time

We are a leading consulting firm with several years of experience in leadership development, innovative entrepreneurial ventures, and client management. On our team, you’ll be an important part of shaping our customer experience – from setting up new accounts to answering questions and actively listening for opportunities to expand and deliver great services.

Servicing customers with a smile and a handshake is why the customer service division has enjoyed unparalleled growth this year. Campaigns are focused on developing and executing unique, and personable advertising plans designed to create new customer accounts for clients.

Customer Service Representative Essential Duties and Responsibilities:

• Provide leadership to others through example and sharing of knowledge/skill
• Research and analyze competitor marketing and sales materials.
• Responsible for top-level customer service, account explanations, client relations, and customer upgrade options
• Support the marketing work of other team members
• Assist in the organizing of in-person appointments or events

Customer Service Representative Requirements:

• 1 year CSR/Management/Sales experience, OR college degree in related field
• Great communication skills
• Goal-Oriented
• Good work ethic
• Excellent attitude
• Strong verbal communication skills

The Customer Service position is entry-level and full time.

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