Pine Bungalows Hiring for Front Desk Agent (staff housing) at Jasper, AB Full Time

Front Desk Agent

End date – approximately November 1 (Full Time – Seasonal)

Property Overview:

Pine Bungalows is a unique property of 57 individual cabins & 16 hotel rooms, located on the banks of the Athabasca River in Jasper National Park. Pine Bungalows is located just minutes from downtown Jasper.

Summary of Responsibilities:

Reporting to the Front Office Manager, responsibilities and essential job functions include, but are not limited to, the following:

· Consistently offer professional and friendly service

· Welcome and register arriving guests

· Respond to any and all guest enquiries

· Process telephone calls and manage reservations

· Provide guests with information on hotel facilities, services and local attractions and activities

· Follow departments policies and procedures

· Follow all safety policies

· Process guest departures, calculate charges and receive payment

· Balance cash

· Work with minimal supervision

· Clerical duties as required

· Perform light housekeeping and cleaning duties

Qualifications:

• Proficiency in English (verbal and written), second language an asset
• Proficient at printing and writing in English
• Previous customer related experience preferred
• Computer literate in Microsoft Window applications an asset
• Previous experience with hotel reservation software an asset
• Must possess a professional presentation
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Shifts:

· Full Time

· Approx. 40 hours/week based on seasonal demand.

· Shift work required – Day, Evening, Overnight, Weekend

Wage:

· $18 to $19 an hour based on experience.

Staff Accommodation:

· Staff Accommodation is available

Visa Requirements:

· Must be legally eligible to work in Canada. We are unable to assist candidates in obtaining Canadian work authorization

Pine Bungalows is an Equal Opportunity Employer and we value diversity within our workplace

Job Types: Full-time, Seasonal
Contract length: 4 months

Salary: $18.00-$19.00 per hour

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Company events
• Discounted or free food
• Flexible schedule
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Application question(s):

• Do you currently reside in Canada? (You must reside in Canada to apply).

Experience:

• customer service: 1 year (preferred)