PILOT Hiring for Talent Acquisition Coordinator at Knoxville, TN, United States Full Time

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.

Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation’s busiest basins.

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today.

Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Job Description

Summary

The purpose of this job is to partner with field management, store management, and Recruiters to attract top talent for all store level positions while streamlining the recruiting function.

Essential Functions

Partner with store operations to develop recruiting strategies in response to market conditions (population, economy, wages, competition, etc.

to attract candidates for store level hourly positions

Provide staffing support for new store openings (advertising, job fairs, recruiting materials, etc.)

Screen and select résumés based on individual store and restaurant recruiting needs and send to store and restaurant management, field management, and / or Recruiters

Provide telephone and email support to store management regarding applicant tracking system (ATS), best practices, and general recruiting functions

Schedule field management level interviews for Recruiters

Post and maintain all job fair and management job postings; post restaurant franchise positions on the respective franchisee websites

Respond to candidate telephone and email inquiries

Maintain college and Leadership Academy job posts; attend college job fairs and recruit potential candidates for Leadership Academy

Coordinate Leadership Academy interview days; manage the flow of activity on the interview day

Assist in evaluating prospective vendors for new technologies (e.g., mobile apps, job board and job postings services, niche companies’ offerings) and evaluate new services from current vendors

Leverage existing vendor relationships to optimize services

Collaborate with various Sales and Support Center (SSC) departments on recruiting projects of varying size, duration, and complexity

Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

Ensure all activities are in compliance with rules, regulations, policies, and procedures

Complete other duties as assigned

Additional Duties

One or more of the following additional duties may also be required :

Manually change Manpower adjustments (i.e., tier adjustments, par adjustments); ensure stores appear in the transaction

Produce and analyze multiple staffing s to make recommendations to management

Track, maintain, and analyze the progress and success of recruiting activities

Process recruiting invoices

Provide in-person support in critical markets and difficult new store openings by recruiting, building community relationships, and coaching managers on recruiting best practices

Participate in branding material development, ensure materials are loaded and accessible on the virtual warehouse, and perform ongoing evaluation of effectiveness

Work with local organizations (e.g., workforce boards, colleges, and universities) to ensure stores are fully staffed for seasonal employment

Qualifications

Qualifications

Bachelor’s degree preferred; emphasis in human resources management or related field preferred

Minimum one year human resources management experience preferred

Previous retail or restaurant industry experience preferred

Specialized Knowledge

Intermediate Microsoft Office skills required, advanced Excel preferred

Additional Information

Competencies

Ability to multitask and manage multiple projects successfully

Strong written and verbal communication skills, including telephone skills

Ability to influence, cultivate, and build relationships

Ability to drive results with strong follow-up skills

Possesses strong social networking skills

Coaching, feedback, and training skills

Travel

Travel required less than 25%

Physical Requirements & Working Conditions

General office work requiring sitting or standing for long periods of time

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Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

All employment is decided on the basis of qualifications, merit, and business need.