Pikesville Animal Hospital Hiring for Customer Service Representative at Pikesville, MD Full Time

Pikesville Animal Hospital is currently in search of a Client Service Representative. Our privately owned practice, located in the heart of Pikesville, a suburb Northeast of Baltimore, strives to provide advanced medicine for our patients and exemplary customer service for our clients. If you would like to join a positive, enthusiastic team with a high standard of care, and a commitment to client satisfaction send us your resume now!

Pikesville Animal Hospital was founded in 2008 with the mission to provide advanced veterinary care to pets and personal service to every client. We are a busy five doctor practice that treats small animals. We have assembled a dedicated and experienced team and equipped our hospital to deliver the care that we would want for our own pets. We are an AAHA accredited hospital that offers laparoscopic surgery, ultrasonography, digital radiology, endoscopy, in hospital laboratory, as well as emergency and urgent care.

We provide a supportive yet challenging environment where you will be encouraged to use your skills as a customer service representative. If you enjoy learning new things every day in a fun environment, this is the place for you!

Client Services Representative:

• Answering telephones and scheduling appointments

• Weigh and check in patients

• Financial transactions

• Filling prescriptions

• Acquire previous medical records for patients

• Good communication skills

• Familiarity with Cornerstone Software is a plus

• Record customer information within our customer service database

• Engage with clients in a friendly and professional manner while actively listening to their concerns

• Offer support and solutions to customers in accordance with the company’s customer service policies

• Other duties as requested

Our front office staff are valued for building client relationships and meeting their needs in an efficient and friendly manner.

Benefits for all positions include paid vacation & sick days, 401k package, health & dental insurance, uniform allowance, and paid continuing education.

Job Types: Full-time, Part-time

Pay: $16.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person