Phoenix A.M.D. International Inc. Hiring for Home Based-Customer Service Representative at Bowmanville, ON Full Time

We’re looking for a

Customer Service Rep.

Someone who knows how to deliver an exceptional customer service experience

This position is for someone who thrives on challenges and loves to discover new ways of doing things. The right candidate does not have to be local to our headquarters located in Bowmanville, Ontario. You will be working in an environment where progress is made and you are the tool that will move things forward. If you have excellent analytical and problem solving skills, then this could be the work place for you!

We will evaluate all applicants on the basis ofattitude, vision, passion and ability to create results.

What you need if you want to be the successful applicant:

• You’re a doer, if you don’t know how, you will find out how to do it and learn

• You learn quickly and get very passionate about getting results

• You communicate really well verbally and in writing

• You work well as part of a team as well as individually

• You have strong customer service skills / soft skills

• You have the ability to put yourself in someone else’s shoes to examine and understand their experience

• You work well under pressure

• You have experience in using Outlook, and Word and Excel to analyze data

• You have the ability to multitask and work well in a fast paced environment while under pressure

What we bring to the table:

We are a growing entrepreneurial Canadian Bilingual company in business for over 29 years, led by the 2 entrepreneurs who originally started the business. We provide lifestyle protection programs and services for the furniture, bedding, appliances and electronics retailers across North America, which are designed to enhance the experience of consumers who buy them while creating indispensable profit centers for the retailers who sell them. We are committed to innovation and being the best at what we do. We value our people with the following advantages:

Weekly Wellness Day
Incorporates exercise & a nutritious lunch

Weekly Yoga
Reduces stress and increases your energy

Great Benefits Plan
Health and dental coverage, so you can focus on your work.

Fun Company Events

Strong Charity & Community Support

Great Environment to Work in

Part of a Growing Community in Bowmanville

Job Types: Full-time, Permanent

Salary: $35,000.00-$36,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Profit sharing
• Vision care
• Wellness program
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All employees must wear masks or shields when working in the main office building and follow physical distancing, & proficient hygiene protocol.

Education:

• Secondary School (required)

Experience:

• customer service: 1 year (required)

Language:

• English (required)

Shift availability:

• Day Shift (required)

Work remotely:

• Yes