Perfect Pet Insurance Ltd Hiring for Credit Control Assistant Job at Salisbury, England Full Time

To support the Operations and Finance team in producing accurate and timely reports and information.

Ensure efficient day to day processing of customer receipts and bank entries.

Key Responsibilities:

· Daily monitoring of premium and claims bank accounts.

· Contacting customers by telephone, text and email to ensure timely receipt of payments.

· Responding to and resolving customer queries, on a one touch basis.

· Developing and maintaining credit control processes and procedures.

· Quality Assurance on customer transactions.

· Ensure company service standards are met and maintained in all communications of a financial nature with suppliers and customers.

· Developing and matching systems for premium reconciliation.

· Developing and maintaining external customer service provision.

· Daily reconciliation of MTA’s

· Reconciling financial systems to ensure integrity of financial data.

Technical Competencies:

· Strong numeric skills including good working knowledge of Excel.

· Previous experience in Credit Control

· Ideally previous experience of working with Direct Debit systems or Insurance industry

· General experience and understanding of operation of business administration.

Personal Competencies:

· Accountability and commitment.

· Respect for others.

· High degree of customer focus.

· Ability to work collaboratively as part of an effective team

· Good written and spoken communication skills.

· Understanding of the need for and commitment to the highest levels of confidentiality.

· Enjoy opportunities for personal development.

· Methodical approach with a sharp eye for detail

Reference ID: CCA1021

Job Type: Full-time

Salary: From £20,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Experience:

• accounting: 1 year (preferred)

Work remotely:

• No