PC Technician(Apple focused) Full Time

We are seeking Level 1 PC Technicians to join our IT team in Beverly Hills. This is an excellent opportunity for early-career IT professionals (2-4 years experience) to build skills in both PC and Apple/Mac support while contributing to a large-scale Windows 11 desktop refresh project.

Key Responsibilities

• Provide front-line technical support for PCs, laptops, and Apple/Mac devices (hardware and software).
• Troubleshoot MacBook/iMac issues including OS updates, software configuration, and peripheral connectivity.
• Assist with Windows 11 refreshes, device imaging, installations, and deployments.
• Resolve service desk tickets quickly and deliver excellent customer service.
• Support equipment maintenance, printer troubleshooting, and routine IT tasks.
• Adapt and learn new technologies while collaborating with senior technicians.

Qualifications

• 2-4 years of IT support experience, with strong Mac expertise.
• Experience with Windows 10/11 and hardware troubleshooting.
• A+ certification (preferred).
• Strong communication skills, problem-solving ability, and teamwork.
• Reliable transportation for potential travel to other Los Angeles campuses.
• Healthcare IT experience is a plus.

#dice