Log In
Sign Up
About The Position
Urology Specialists of the Carolinas is seeking a Patient Services Receptionist to join their expanding clerical team. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clerical excellence. This role involves performing various clerical duties in a medical setting, managing patient information, and ensuring smooth operations at the front desk.
Requirements
- High school diploma or GED required
Nice To Haves
- Experience handling insurance verification, prior authorization, and patient collections preferred
Responsibilities
- Performs clerical duties in a medical setting, such as scheduling appointments, taking copays, deductibles and patient balances, and assisting with check-in and check-out.
- Verifies and updates demographic and insurance information; scans identification and insurance information into EMR
- Responds to inquiries about benefits, balances, and authorizations in a timely and professional manner
- Manages provider calendars, ensuring referral or authorization requirements are met; supports scheduling of new and follow-up patients
- Manages incoming calls and triages messages; ensures all staff are promptly notified of all patient arrivals, cancellations, and schedule changes
Benefits
- Competitive compensation
- Comprehensive benefits
- Opportunities for professional growth and advancement