Panorama Optometry Hiring for Customer Service/Sales Representative at Surrey, BC Full Time

Do you love solving problems to help people live better lives? Got a flair for style and a gift for making people look and feel their best? Then we want to talk to you about our Customer Service Optician position.

Our busy optical practice needs an Optician to help our patients leave our office looking as good as they SEE in their perfect new pair of glasses. This is a full-time position at our Surrey office with the opportunity to start a career in healthcare!

What you’ll be doing as a Customer Service Optician

As a Customer Service Optician, you are the “pharmacist” of the eye care profession. You’ll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more.

Out of everyone that works at our practice, the Customer Service Optician has the honor of satisfying patients the most! People walk in not being able to see, and you’re the one that sends them out looking great and SEEING great – so you get all the glory!

This is not just any sales job! Your role is to be an educator and a style consultant. If you hate pushy salespeople, you’ll love this job, because we hate pushy salespeople, too.

Some of your duties as a Customer Service Optician will include:

– Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.

– Determining the best lens types, materials, coatings, and brands for patients’ lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.

– Educating first-timers on how to use and take care of their glasses and contacts

– Troubleshooting prescription issues

– Taking accurate measurements for all lens styles and prescriptions

– Using our state-of-the-art lens edger to shape prescription lenses and then inserting them into frames.

– Checking new glasses for fit and making adjustments

– Miscellaneous repairs

– Billing insurance

Job Type: Permanent

Salary: $16.00-$18.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Store discount
• Vision care

Schedule:

• 8 hour shift

COVID-19 considerations:
All patients and staff are required to wear a mask. There are many covid-19 protocols that will be discussed upon hiring.