Pancake World Ltd Hiring for Office Manager Job at Cowbridge, Wales Full Time

Job Description – Office Manager

Pancake World is a busy, fast paced food & equipment wholesaling business and the ideal candidate for this role will need to be able work under pressure and with a great deal of initiative, managing a variety of tasks at the same time. The successful candidate will need to demonstrate a level of maturity to be able to make quick decisions that will have impact on the business. They will have to take ownership of day-to-day decisions.

Duties involve, but are not restricted to:

General Administration & Finance

• Monitoring and replying to emails.
• Answering telephone calls and processing telephone orders and payments, dealing with technical enquiries.
• Use of Xero to create Invoices and Credit notes
• Monitoring, processing and raising queries on the Order Management System.
• Preparation of Training Courses with studio setup.
• Training Courses follow up.
• Filing & Paying Invoices, Statements and Purchase orders.
• Chase outstanding Invoices.
• General Office Management.

Supply Chain

• Liaising with Pancake World’s warehousing partner to ensure all orders are processed in a timely manner.
• Monitoring stock levels.
• Stock Orders from various suppliers.
• Review and negotiate pricing with suppliers.
• Booking Deliveries in.
• Making payments to suppliers.
• Sourcing shipping and calculating freight costs.
• Dealing with courier companies.
• Lodging claims & complaints.

E-Commerce Management

• Basic Management of Woo-Commerce
• Basic Management of online inventory

Skills and Experience Desired

We need someone EXTREMELY polyvalent, but also very good with computers & a quick learner of new softwares. The candidates MUST be:

• VERY IT proficient.
• Experience within the Catering Sector a bonus.
• Very good at Sales/Customer Services.
• Happy to work alone and take responsibility for decisions. You will be working alone, at least until the company relocates to some new premises in the Vale of Glamorgan.
• Experienced with E-commerce.
• Good at maths, with margin calculations etc.
• Experienced with bookkeeping and/or accounting systems.
• Excellent level of written and spoken English.

This is an E-COMMERCE business, so we can’t tell you how much being good with computers is.

Hours & remuneration

Monday – Friday : 9.00am – 5.00pm, with 30min lunch, unpaid.

Total: 37.5 Hours/week. Full Time.

Salary: negotiable dependant on experience (see pay brackets).

Office Location: Home, until the company relocates to some new premises located in the Vale Business Park, Llandow CF71 7PF. The move is planned in January 2022 but is not fully confirmed yet. However the job can be done 100% remotely, working from home, provided the candidate can demonstrate that the environment is very quiet, allowing them to be 100% focused. After spending a week being trained in the CEO’s office, daily interactions will be had on email, whatsapp, or calls. Face to face meetings will also be arranged when required.

Application Deadline: 06/08/2021

Expected Start Date: As early as Monday 13/09/2021

Application deadline: 08/09/2021

Expected start date: 13/09/2021

Job Types: Full-time, Permanent

Salary: £21,000.00-£25,000.00 per year

Benefits:

• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application question(s):

• How many years of E-Commerce experience do you have?
• Have you got any experience related to couriers and/or shipping companies?
• Have you used Xero or Sage solutions before?
• Are you able to demonstrate to you can work from home in a quiet, undistracted environment?
• Have you got any experience with ordering stock in large quantities?
• Have you got any experience in the catering industry..?

Experience:

• Administrative experience: 3 years (required)

Work remotely:

• Yes