PageUp People Hiring for Customer Success Manager – Clinch (USA) at Remote Full Time

To build great companies, you need great people. That inspired us to create a suite of HR technology that makes recruiting, onboarding and retaining people simply. At Clinch — part of the PageUp Group — we’re on a mission to change lives with outstanding hiring experiences. From entrepreneurial beginnings in Melbourne, we quickly grew and are proud to have now established locations in Sydney, the United States, London, and Philippines, Dublin and Paris. Our platforms are used by 5.3 million users in over 190 countries. (But that’s enough about us.)

The team you’ll be joining – Clinch Recruitment Marketing

This team owns our Recruitment Marketing platform. Their mission is to help large and emerging businesses to hire smarter and faster by attracting, identifying, nurturing, and hiring the best candidates through our platform. Whilst we have been operating for over 20 years globally, this team is the newest edition to the PageUp family; founded in 2014, they very much have a collaborative lean start-up approach to development. They deliver the product roadmap and core development for our recruitment marketing platform. You’ll get the best of working for an established company (support/structure/benefits) and a smaller team (agility/fast pace/making a meaningful impact on a core platform) all in one!

Who are you?

Systems savvy and client focused, you are looking for a role that blends people and technology to drive successful outcomes for our leading clients. Having worked with web-based software applications before you love nothing more than exploring your way around systems, understanding how things work and solving problems. Pairing this knowledge with your experience in HTML, you are comfortable using your expertise to partner with and advise a wide range of clients. Providing a level of high-quality service, you are passionate about building strong customer relationships and have a client-focused attitude which sees you striving for the best possible solution. If working at a fast pace, in a collaborative cross-team environment excites you, then this is your ideal career move.

What will you work on?

Create Raving Fans out of our clients as you work on:

• Maintaining regular interactions with your designated accounts through calls and face to face meetings

• Regularly performing needs analysis and account servicing (config, process review etc) to meet client needs

• Preparing and educating clients about system upgrades or improvements that coincide with our product marketing

• Proactively providing input into product upgrades and overall development

And of course, the perks

There’s something for everyone across our benefits – an extra day of leave to do something awesome (no really – it’s called Awesome Day), paid parental leave for primary and secondary careers, flexible working, a wellbeing allowance, employee assistance program and volunteer leave.

Our global presence also means those with a little wonderlust have the opportunity to take their career to new places.

Sound like your kind of role? Then we’d love to meet you!

At PageUp, we’re passionate about connecting great people to great careers, so we encourage people of all backgrounds and abilities to apply. Building diverse teams is the foundation of our success, so if you think you have what it takes, but don’t necessarily meet every single criteria on the job description, please still reach out to us. We’d love to have a chat and see how you could fit in the PageUp team.

Equal Opportunity at PageUp

We are an equal opportunity employer and value diversity, equality, inclusion, and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.