PagerDuty Hiring for Engineering Manager – Notifications Software Engineering at Ontario Full Time

PagerDuty is interviewing, onboarding, and working 100% virtually at this time. As we look to the future, we plan to be distributed by design, meaning unless your job requirements make it necessary to be in a PagerDuty office, you may choose to work in-office, remotely, or hybrid. We’re focused on inclusion and employee well-being by building a culture that isn’t location specific, and gives equal opportunity to everyone—regardless of where you are working.

Overview

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 13,800 customers and 700,000 users worldwide, including 60% of the Fortune 100.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities.

We’re growing fast and looking for ambitious people who share our values and customer devotion mindset to join our high caliber team.

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Engineering Manager – Notifications Experience (EM)

As Engineering Manager of the Notifications Experience team you’ll lead a team of software engineers who are responsible for Pagerduty’s Notifications platform that powers millions of notifications a day across multiple channels in over 170 countries. We are looking for an individual who has a strong track record of software delivery and can develop relationships across various teams. You can still code if needed (though that won’t be the primary function of this role) and have opinions on what good code looks like. You also have experience working on large scale systems and/or data pipelines and know the pitfalls that can come with under/over engineering

Skills & Attributes

You enable and empower the team to do great work beyond what you could accomplish on your own, not be a micromanager.

You understand the balance between planning out work and just getting things done, between getting your hands dirty and getting out of the team’s way.

You have experience helping your teams consistently ship value to customers. You go out of your way to make sure that you articulate that value within, as well as outside of the team.

You have experience hiring talented senior engineers and supporting them to do impactful work. You have also hired and developed junior engineers to realize their full potential.

You have excellent ability to communicate in all directions of the org chart and understand the importance of laying out context for the team, instead of prescribing solutions.

You must have an opinion on what good engineering looks like.

You should have a good balance of when to empower your teams and get out of the way, and when to step in and help make some important decisions.

Daily Responsibilities

Oversee a distributed team of highly motivated engineers spanning all experience levels.

Provide mentorship and coaching to your team to help them learn, grow and succeed.

Collaborate with the team on setting the product and technical roadmaps along with plans for getting us there.

Work with engineering, product, and UX stakeholders to facilitate project delivery.

Balance Engineering and Product work into the roadmaps and do the right thing with a long term view in terms of engineering excellence.

Work with other engineering managers to help drive cultural changes across the organization.

Attract, recruit and retain the best talent across the globe.

Participating in your team’s on-call rotation, triaging and addressing production issues as they arise.

Minimum Requirements

You have 10+ years of software engineering experience out of which 2+ years in Engineering leadership managing people.

You have an aptitude for managing full-stack teams.

You have a deep understanding of the distributed systems and technologies, software development lifecycle and have a passion for reliable, scalable and maintainable systems.

You have experience managing healthy, happy and high achieving teams.

You have a deep understanding of Agile principles and how to apply them effectively.

You have a proven track record of collaboration with peers to get successful outcomes for the company

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty Offers

We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports all of our people and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:
Competitive salary and company equity

Comprehensive benefits package from day one

ESPP (Employee Stock Purchase Program)

Retirement or pension plan

Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Generous paid vacation time

Paid holidays and sick leave

Paid employee volunteer time – 20 hours per year

Bi-annual company-wide hack weeks

Mental wellness programs

About PagerDuty

PagerDuty is a digital operations management platform that empowers the right action, when seconds matter.

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

At PagerDuty, we believe you do your best work in a culture that fosters inclusion, well-being, and innovation. As a Dutonian, you will have ample opportunities to advance your career and connect with colleagues: virtual all hands calls, learning & development programs, bi-annual hack weeks, volunteering events, ERGs (employee-run groups focused on cultivating a sense of belonging for all) – there’s something for everyone. Learn more on Instagram, @pagerdutylife.

The questions posed in the following voluntary questionnaire are required under applicable laws and cannot be edited by PagerDuty. Although you may not see your identity reflected in the dropdown response options and feel unseen, you are encouraged to bring your full self as a candidate and a Dutonian.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, parental status, veteran status, disability status, or other characteristics protected by applicable laws.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.