We seek an excellent communicator with first-hand customer facing experience. This would suit an individual who has some experience of HR and/or CIPD student willing to learn. The role will appeal equally to an individual at the outset of their HR career or a more experienced specialist adviser, wanting to gain a broad knowledge and experience of all HR disciplines; you will triage queries that come into the HR Advisors’ inbox providing first phase /initial advice and support and escalating/steering to the right area as necessary.
The ideal candidate will have a good level of general education, competent written skills to respond to helpdesk queries, effective telephone query handling. The candidate will be well organised and able to manage and prioritise their own work effectively. You will need strong teamwork and collaborative working style to provide a joint approach/level of service to this HR Advisory service.
Personal development opportunities within the HR career path/field will be supported.
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