Orange County Health Psychologists, Inc Hiring for Administrative Assistant, Health Care Full Time

Administrative Assistant / Health Care

Part-time or Full-time

JOB SUMMARY: Orange County Health Psychologists is seeking an experienced Administrative Assistant to join our Admin Team at our main office in Irvine, California. Our highly regarded group practice of 30+ psychologists and therapists provides high quality behavioral health services at three locations in Orange County.

The successful candidate will be responsible for assisting patients with a warm, compassionate, and professional demeanor along with providing administrative support to a team of employee therapists. Support functions include facilitating inquiry calls, scheduling patients, verifying benefits, submitting claims, posting payments, and following up on unpaid insurance claims while demonstrating a high degree of professionalism, attention to detail, and strong organizational skills. A knowledge of office and computer systems and procedures a must.

Knowledge or education in any of the following is a real plus: psychology, health care, medical billing, or bookkeeping/accounting. We also provide the opportunity to expand to additional roles and projects within the organization depending on an employee’s interests, strengths, and skill sets.

We offer competitive compensation and a positive, healthy work environment for those with a commitment to patient health and healing.

DUTIES & ESSENTIAL JOB FUNCTIONS:

• Assist with new patient inquiries, assessing need, and matching patients to the most appropriate provider
• Answer patient questions and providing information
• Track inquires to ensure that all callers have been helped on a timely basis
• Coordinate intake appointments to include scheduling and intake documents
• Input patient demographics and insurance information
• Call for verification of insurance benefits
• Provide support functions to a team of therapist providers
• Schedule appointments and manage providers’ master calendars
• Prepare and submit insurance claims using CMS 1500 format
• Audit and correct all rejected claims
• Process credit card payments
• Post patient and insurance payments to medical office software program
• Manage A/R to include contacting insurance companies to resolve billing issues
• Follow all regulations and guidelines set by Medicare, state programs, and licensing boards.
• Assist with bookkeeping tasks such as entering bank deposits, preparing invoices, and assisting with payroll functions
• Contribute to the overall mission and core values of the group practice
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

The minimum qualifications for this position include:

• 2+ years of experience in an office environment
• HS diploma required; Associate or Bachelor’s degree in accounting, health care, finance or business related field preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills
• Self-motivated and self-directed. Ability to multitask and prioritize.
• Experience with Microsoft Office Suite required. Medical management software, QuickBooks, or other accounting software experience a plus.

ABOUT US:

Orange County Health Psychologists is an Irvine based group practice consisting of 30+ psychologists, LMFT’s and LCSW’s committed to the health and wellness of our patients. We offer in-person and telehealth psychotherapy for individuals, couples, and families, psychological testing and assessments, and other services to support overall wellness. Our approach is holistic using integrated interventions that focus on mind, body, and spiritual health and wellness. Our beautifully appointed, professional offices are conveniently located near the Irvine Spectrum – right off the 5, 405 and 133 freeways. Our work culture is professional and collegial. Please visit our website at www.ochealthpsych.comfor more information.

Integrated Care for Body, Mind & Spirit

Contact:

Interested candidates please send resume to Jennifer Koran, Practice Manager, with a copy to Dr. Kristin Kleppe at the email addresses listed below.

Job Types: Full-time, Part-time

Pay: $23.00 – $27.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Irvine, CA 92618: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location