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Fresher

Optus Hiring for eCommerce Manager – Business at Macquarie Park, New South Wales, Australia Full Time


We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.

The eCommerce Manager – Business within the eCommerce chapter has direct accountability for the planning and execution of sales journeys across digital touchpoints of our Business segment.

The purpose of this role is to drive eCommerce practices to optimise and grow incremental sales and revenue, understanding customer behaviour to drive consistent and compelling sales and research experiences.

We’re looking for a passionate, resilient and result oriented professional to transform customer experiences through the utilisation of digital technology.

Key Responsibilities

  • Accountable for the performance of online shop for business and associated revenue
  • Sales achievement for Online Sales Webchat for Business by enabling an outstanding experience
  • Champion Digital first culture across the broader Optus teams to drive improved customer experience and growth outcomes
  • Development and growth of squad members under direct and indirect leadership
  • Identify new growth opportunities for Optus Business, ensuring continual growth of the channel and category

What You’ll Need

  • eCommerce and Conversion Rate Optimisation (CRO) experience in a mid-level sales leadership role
  • Proven track record in using insights to identify the key factors that will drive a positive sales outcome
  • Sound commercial and forecasting competence with consistent record in managing and working to a budget
  • Experience and use of Atlassian Jira, agile work management solutions
  • Demonstrated experience in influencing a culture of growth mindset, self-leadership and self-development across the organisation

The good stuff …

  • Competitive salary and performance incentives
  • Discounts to Optus products and services, and to over 400 retailers Australia-wide
  • Training, mentoring and development opportunities (ask us about OptusU!)
  • Up to five days of Volunteer Leave per year
  • A “connected” day for you to use to connect to something you are passionate about
  • Hybrid ways of working
  • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
  • Sydney Campus; 20mins from CBD, 12mins from Epping via Optus bus

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

  • We have a COVID-19 Vaccination Policy and require vaccination to enter our workplaces. Please speak to us if you have any questions about meeting this requirement.

Job Overview