Optus Hiring for Data Analyst – Optus Sport at New South Wales, Australia Full Time

Optus Sport is Where Football Belongs: the Australian home of the Premier League, LaLiga, UEFA Nations League, Barclays FA Women’s Super League, J.League and the 2023 FIFA Women’s World Cup. Since Optus Sport’s inception in 2016, we have championed coverage that allows the Australian football fan to watch the world’s best games when they want and how they want, live, or on demand.

We are seeking a Data Analyst to help us understand our customer’s and their behaviour so that we can continue to develop the TV&C offering and increase the presence of the Optus brand as an entertainment company.

If you are someone who loves sport, is hands on in SQL and Python, and continuously supports research analysts and providing key analysis and insights to product and strategy this role is for you!

Your day in the life of a Data Analyst

• Developing new data capability across viewing, streaming, engineering, customer profiling and behaviour is critical to ensure a more personalised approach to our customers to increase ARPU, reduce churn and improve NPS on all Optus content products.
• Build tracking tools to ensure accurate and reliable access to key metrics used in supervising performance.
• Develop clear and concise dashboard that deliver accurate and reliable metrics to the TV&C team.
• Build new data capability to support sales channels activity for TV&C.

Your Skills To Pay The Bills,

• Confirmed experience in a data and analytical role.
• Knowledge of customer segmentation and data architecture
• Data Science and/or Computer Science Engineering degree or equivalent is desirable
• Strong SQL and Python knowledge and is experience with Cloud Data stacks, ideally AWS.
• Experience with Data Visualization, Insights and big data experience.
• You’re a great teammate who is an expert problem solver!

Perks we love at Optus

• Competitive salary and performance incentives
• Discounts to Optus products and services, and to over 400 retailers Australia-wide
• Training, mentoring and development opportunities (ask us about OptusU!)
• Up to five days of Volunteer Leave per year
• A “connected” day for you to use to connect to something you are passionate about
• Hybrid ways of working
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
• Sydney Campus; 20mins from CBD via our Optus bus. Our 999 Metro Connect service connecting you to and from Macquarie University Metro Station to Optus Campus every 6-8 minutes, morning and afternoon!

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.