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Optus Hiring for Data Analyst at Macquarie Park, New South Wales, Australia Full Time


At Optus, we don’t sit back and let the future happen to us – we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians.

The Analytics team is being established as a core function of the Digital team at Optus to help realise the vision of becoming a customer-centric, digital telco, driven by a data and advanced analytics capability that delivers exceptional and cost effective employee and customer experiences and optimises customer and household revenue growth.

The day to day

  • Querying customer data, performing analyses, and presenting findings in a clear and understandable language,
  • Translating complex business questions into analytical tasks.
  • Performing data, statistical and commercial analysis to understand how customer behaviour, product changes and market dynamics impact the Consumer business.
  • Consolidating information from across the Insights team to present a holistic view of customer behaviour and market trends including Research, Data Science, Commercial, External Market Analysis and Marketing effectiveness.
  • Developing recommendations with a clearly articulated, structured argument.

Why you are our next Data Analyst

  • Tertiary qualifications in a quantitative field (e.g. Mathematics, Computer Science, Finance, Engineering, Statistics)
  • Advanced Excel and SQL &/or SAS coding skills
  • Strong understanding of data warehouse structure and data extraction
  • Proven ability to work through complex issues to reach an outcome
  • Demonstrated analytical skills developed from experience in similar roles
  • Flexibility to handle conflicting priorities and balance demands on time
  • Demonstrated sound business, financial and commercial acumen
  • Proficiency in analytical techniques (SQL, statistical modelling)

What’s in it for you?

  • Competitive salary and performance incentives
  • Discounts to Optus products and services, and to over 400 retailers Australia-wide
  • Training, mentoring and development opportunities (ask us about OptusU!)
  • Up to five days of Volunteer Leave per year and a“connected” day for you to use to connect to something you are passionate about
  • Hybrid ways of working
  • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
  • Sydney Campus; 20mins from CBD, 12mins from Epping via Optus bus

Keen to see what it’s really like to work at Opus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https-//www.optus.com.au/about/inclusion-diversity.

  • We have a COVID-19 Vaccination Policy and require vaccination to enter our workplaces. Please speak to us if you have any questions about meeting this requirement.

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