Optus Hiring for Business Performance & Insights Manager at Macquarie Park, New South Wales, Australia Full Time

The Group Credit Risk team is part of Optus Group Finance and is responsible for Credit and Collections for Consumer Australia. This includes Credit Risk, Fraud, Operations, Collections and Recoveries.

Ready to reimagine your career at Optus?

The GCR Business Performance & Insights Manager will combine their business knowledge, data & analytics experience, technical expertise, and curiosity to drive a deep understanding of the underlying data, processes and business trends to provide insights that are genuinely actionable by the business leaders to drive real improvement in value. Conversely, to use data to challenge management actions and imperatives to ensure that the focus remains on items that are material and effective on the financial outcomes.

ing to the Associate Director GCR Performance Analytics, the GCR Business Performance Manager will proactively work with our key stakeholders to drive strategic performance improvements in our cost base, debtor performance, collections, customer payment support, and Bad Debt. Your team will be tasked with data gathering and analysis to generate credit, product, and commercial insights to enable improvements to financial performance as well as our customer experience. The breadth of this role will focus on the end-to-end

Credit and Collections life cycle and with it the touch points from sales through to service, product and customer insights as well as all facets of delivering performance management for GCR to monitor and track goals & objectives within the AOP.

It starts with you!

• University degree in business, finance, marketing or statistics or related field
• Previous experience in a commercial Finance/analytics lead/Business Partner capacity;
• Extensive knowledge of data & analytics, data mining, performance management, ing/BI
• Extensive knowledge in Risk management frameworks and best practice
• Experience in the telecommunication industry is highly desirable but not essential

The good stuff …

• Competitive salary and performance incentives
• Discounts to Optus products and services, and to over 400 retailers Australia-wide
• Training, mentoring and development opportunities (ask us about OptusU!)
• Up to five days of Volunteer Leave per year
• A “connected” day for you to use to connect to something you are passionate about
• Hybrid ways of working
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
• Sydney Campus; 20mins from CBD, 12mins from Epping via Optus bus

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.