As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity
Design, develop and execute software performance and scalability tests for OpenText products. A qualified candidate can analyze the results of these tests, offer diagnosis of bottlenecks, and optimize the design and deployment of software applications on-premises or in the cloud. Knowledge and application of performance assessment methodologies are needed to establish scalability characteristics, to conduct analysis on trend, edge case handling, stability and end-to-end responsiveness, and to evaluate efficiency in design. Communication skills are essential to author reports and work with fellow engineers to share findings and analysis, propose mitigation approaches, architectural enhancements, or configuration best practices to optimize product performance. Ability to guide and mentor junior performance analysts is also required. In addition to the actual testing and analysis, the person in this role will setup, configure and tune the performance lab equipment and infrastructure software supporting these tests.
Duties:
Setup and tune web-based software application deployments.
Design usage profiles of operations to simulate user actions.
Script load tests using load generation tools like LoadRunner, SilkPerformer, or JMeter.
Conduct performance load tests, using increasing volumes of transactions and data volumes to profile how the software scales
Analyze hardware utilization, response times, and throughput characteristics
Use diagnostic tools to isolate bottleneck areas in the code, or tune configuration and resource parameters to optimize performance and scalability
Submit bug tickets, validate fixes and author benchmark reports
Technical Experience:
We are willing to consider applicants of all experience levels for this position, from fresh computer science graduates to highly experience Software Performance Engineers.
Must have:
Good knowledge of Windows, Linux operating systems and VMWare images
Experience working with web application technologies
Nice to have:
Performance load testing experience with web applications (designing and scripting with tools like SilkPerformer, LoadRunner, or JMeter, and experience analyzing the test results, resource monitoring and interpretation skills)
Experience with repertoire of diagnostic tools (eg fiddler, wireshark, etc)
Exposure to APM tools (eg New Relic, Dynatrace, AppDynamics, etc)
Basic database experience (eg Oracle, SQL Server, PostgeSQL)
Software development experience (eg Java, SQL, C++/C#, JavaScript, Python, etc)
Experience with any Open Text products or competitors
Skills in these areas will qualify you for a more senior level position:
Database and SQL tuning experience
Java heap dump analysis, garbage collection analysis
Code profiling experience (eg JProfiler, vTune)
Experience with containers and/or Kubernetes or Cloud Foundry runtime environments
Ability to apply statistical methods
Qualifications and soft skills:
Computer science, mathematics, or engineering degree or diploma, or equivalent experience working in technical roles in the software development industry
Clear verbal and written communication skills in English
Highly organized
Highly motivated and driven to succeed
Most important is a keen interest and tenacity for modeling and simulating web application use to find performance bottlenecks
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA) , Equal Employment Opportunity and Employee Polygraph Protection Act
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