OpenRoad Auto Group Hiring for Service Receptionist – The BMW Store at Vancouver, BC Full Time

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

OpenRoad Auto Group is currently seeking to expand our team with a Full-time Service Receptionist at The BMW Store.

A Career at OpenRoad Means You’ll Enjoy:
Many opportunities for internal growth

Comprehensive healthcare benefits package

Discounted vehicle purchase program

Associate perks program

Company social events

And more!

Your contribution:
Greeting Customers upon arrival

Completing Service Loaner Contracts with customers

Checking loaners out / in with customers, explaining features and reporting any damage

Billing for loaner usage, damage and tickets

Tracking loaner usage

Coordinating Service Shuttles for customer drop off and pick up.

Maintaining quality control (cleanliness) of all loaner vehicles that exceeds customer expectations

Overseeing and coordinating all necessary repairs of loaner vehicles

Scheduling and tracking loaner vehicles to ensure availability

Maintaining, scheduling and tracking rental vehicles

Providing weekly status reports on the entire loaner fleet

Driving the courtesy shuttle when needed

Maintaining the flow in the Service drive

What it takes to be part of our dynamic team:
Class 5 Driver’s License

Knowledge of the automotive industry

Be familiar with the Vancouver area, you will be planning the pick up and drop off of customers.

Previous experience and knowledge working with fleet and loaner vehicles is an asset

Have strong organizational skills

Have strong computer skills (internet and MS Office suite proficiency)

The ability to work closely with a team

You must be self-motivated with the ability to complete assignments with minimal supervision

Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.

https://orag.bamboohr.com/jobs/view.php?id=2942

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.