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We are seeking a motivated Hotel Management Executive to join our team in Silchar. This entry-level position is ideal for recent school graduates looking to begin their careers in the hospitality industry.
Key Responsibilities:
1. **Guest Services**: Assist guests with check-in and check-out processes, ensuring a warm and welcoming experience. You will respond to guest inquiries and provide information about the hotel’s services and attractions in the area.
2. **Reservation Management**: Handle guest bookings through the hotel’s reservation system. This includes checking availability, processing payments, and ensuring all reservation details are accurate.
3. **Customer Support**: Address and resolve guest complaints or requests promptly and effectively, maintaining a high standard of service and satisfaction.
4. **Sales and Marketing Support**: Help promote hotel services and special packages by engaging with guests and contributing ideas for marketing strategies.
5. **Administrative Tasks**: Maintain accurate records of guest information and transactions. Support the management team with filing and daily operational tasks to ensure smooth hotel functioning.
Required Skills and Expectations:
The ideal candidate should possess strong communication skills and a friendly demeanor to build positive relationships with guests. You should have good organizational skills to manage multiple tasks efficiently. A basic understanding of hotel operations and a willingness to learn are essential. A team-oriented attitude and dedication to providing excellent customer service will be crucial in this role.
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Experience
0 – 1 Years
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No. of Openings
150
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Education
12th Pass
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Role
Hotel Management Executive
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Industry Type
Hotel / Restaurant / Hospitality
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983
