OOCL CANADA INC. Hiring for Customer Service Representative -Export at Vancouver, BC Full Time

Yearning to learn more about supply chain, finding out more about how things get from their starting point to you?

Did you know maritime transport is essential to the world’s economy as over 90% of the world’s trade is carried by sea? Did you know the clothing and shoes you wear, your cell phone and nearly all consumer goods people purchase all over the world in stores are first moved across the oceans by vessels in shipping containers?

If you want to want to learn about international business and the transportation and logistics arm of world trade, this is the perfect opportunity for you! OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia.

Working at OOCL…what does it get you?

We encourage openness and innovation in our work environment. We believe People are critical to our business success. At OOCL, “People, People, People” is the first of our 4 Core Values. We respect our people; we invest in our people and we recognize the efforts and achievements of our people. We’re looking for new members to join our team. We embrace diversity and we are an equal opportunity employer.

As a global company, we offer exceptional career and development opportunities with attractive compensation and benefits including:

• A Competitive Salary
• RRSP Plan
• Paid Vacation
• Paid Sick days
• Paid floating days off
• Medical, Dental, vision, and additional coverages
• Excellent Growth and Advancement Opportunities
• Friendly, Clean, Business Casual Office Environment- On-site role
• Referral bonuses available
• Bi-Weekly pay
• Tuition Assistance after 12 months

What our Export Customer Service Team does:

• Respond to customer inquiries for export cargo both via email and telephone
• Create, amend or transfer export bookings utilizing appropriate Systems and Guidelines
• Communicate cross functionally to manage customer expectation, equipment and space availability and escalate to direct management as required
• Promote utilization of OOCL online tools

Candidate Career Preferences:

• Customer Service Experience
• Attention to detail, excellent verbal and written communication skills
• Capable of managing multiple tasks simultaneously
• Knowledge of Microsoft Office Suite

All employment is contingent upon the successful completion of a background check.

OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocl.com.