Ontario Mental Health Therapy is Looking for Clinic Coordinator / Administrative Assistant Full Time

Ontario Mental Health Therapy

Note: We will only consider applications that are completed in full, including a personalized cover letter with the details listed at the bottom of our ad. Thank you for your interest in working with Ontario Mental Health Therapy.

We are seeking an outgoing, detail-oriented, efficient person to join our amazing Admin Team at our Psychotherapy practice. The ideal candidate will be adept at communication, prioritizing, multi-tasking and have a positive attitude. This Candidate will also be willing to learn and grow with our team!

Pay: $20/hr

Shifts will be flexible hours

This role will report to the Clinical Director.

About Us

Ontario Mental Health Therapy is a group practice in which we aim to provide a safe and inclusive space for our clients to feel comfortable as they navigate through difficult experiences and emotions.

We offer therapeutic services for individuals and couples.

Our Core Values

Diversity & Inclusion

Positive Attitude

Authenticity

Community

Integrity

You are a great fit for this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients.

Qualifications

• Must live in Ontario, Canada
• 2-3 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)
• Psychology undergraduate students and graduates are welcome!

Responsibilities

• Supporting Psychotherapists with client bookings, payments, administer intake & consent forms, etc.
• Client support: answering client calls and emails, managing appointments and processing payments
• Maintaining Quality Assurance (follow up with payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)

Skills & Attributes of our ideal candidate….

• Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure
• Strong communication skills, ability to communicate professionally, with compassion and patience
• Confidence to share ideas and constructive criticism to help the practice grow
• Strong ability to juggle multiple projects and to-do’s simultaneously – you work well under pressure and you meet deadlines
• Tech savvy (everything is online)
• An appetite for innovation and simplicity who is highly process oriented
• Working autonomously comes easy to you but you also love collaborating with a talented team
• Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
• Knowledge of JANE scheduling software is an asset

Application Process:

• Submit a cover letter and resume
• Complete skills assessments associated with this job posting – the assessments are emailed to you
• Complete the Big 5 personality test (https://www.123test.com/personality-test/) and share your results during the hiring process.

For more information on our practice, check out our website:

www.ontariomentalhealththerapy.ca

Please note that while we really appreciate your time and effort in submitting an application, only those selected for an interview will be contacted for next steps. Thanks for your interest in Ontario Mental Health Therapy!

Job Types: Part-time, Casual
Part-time hours: 5-10 per week

Salary: $20.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Administrative: 2 years (preferred)

Work Location: Remote

Application deadline: 2023-04-10
Expected start date: 2023-04-24