Ontario FireWaterAir.ca Hiring for Customer Relations Team Member at Cambridge, ON Full Time

At Ontario Fire Water Air, you’re connecting People to what matters most and help make our Health & Environment even stronger. Through Educating families on water quality & helping reduce chemicals and Plastic with Premium Products Canadians love, we’re building that tomorrow, today. Because we’ve always believed the best is yet to come.

Not only is our business strong, but so is our culture. We believe in challenging work, rewarding opportunities, and building an inclusive future for everyone so all of our team members feel proud to bring their whole selves to work. That’s why we believe in challenging work, rewarding opportunities, and building an inclusive future for everyone. Because when our team learns, grows, and reaches their true potential – we can make more possible. At Ontario Fire Water Air, your journey is filled with limitless possibilities, build the future you want with us.

Let’s make your possible at Ontario Fire Water Air.

As an organization that provides essential services, our location will continue to stay open to keep customers and Canadians happy. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, we’ve implemented several protocols and procedures.

We believe our people are the heart of our success. We don’t just embrace improving the quality of life in peoples home – it’s part of who we are. We dive deep into how our products and services enhance our customer’s lives and we’re excited to show them how our technology can make more possible each and every day. We put our customers first in everything we do, and we’re committed to creating best-in-class customer experiences by connecting with our customers in the comfort of their homes. This is an opportunity for you to have a role that is both challenging and rewarding and helps build transferrable lifetime skills.

Life at OFWA – What We Offer:
We invest in our people to unleash their potential so we can win as a team! As part of the team, you will have access to a ton of amazing resources, discounts, and perks. To name a few:

Competitive base pay plus bonus pa

Employee discounts that can offer up to 50% off our products and services

Leadership development, Mentorship, and Coaching programs

We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Ontario Fire Water Air, so all of our team members can bring their whole selves to work. We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous Peoples, Persons with Disabilities, and Women. We all bring something different, and we know what makes you different makes us great.

What We’re Looking for:
We’re looking for someone who is passionate about connecting with our customers and genuinely wants to help find the best product to meet their needs. Someone who has a deep passion to listen and genuinely wants to help each person they connect with.

This role is fast-paced, and the environment is ever-changing.

You will be challenged to ask the right questions to unlock the appropriate solutions.

You will foster collaboration within your team and other departments in efforts to provide world-class customer service.

What You’ll Do:
Our customers come first, and they inspire everything we do. As part of our team, your analytical expertise will be used to showcase how our products and services can help make them possible every day.

You will have the opportunity to connect, develop relationships, and offer value-added solutions to customers in your local community.

You will receive ongoing training and development to ensure you have all the necessary skills to navigate our systems and find the solutions and/or the products that best suit our customers.

We are there when our customers need us so you will have the ability to work a flexible schedule.

Who You Are:
High School Diploma or equivalent.

Expert in communication and listening.

Skilled in delivering exceptional customer service and sales experience.

We are building for tomorrow and as we plan for the future to make more possible for our customers, we believe it starts with our customer service team. At OFWA, your journey is filled with limitless possibilities – let’s make your possible.

Our people are at the heart of our success

Our customers come first. They inspire everything we do

We do what’s right, each and every day

We believe in the power of new ideas

We work as one team, with one vision

We give back to our communities and protect our environment

Other Details:
Job Type: Full time

Schedule: Monday to Friday.

Must have own vehicle.

Wage: $55,000 – $65,000 per year

BONUS OF $1000 PAID AFTER 3 MONTHS OF WORKING WITH OUR TEAM HERE AT OFWA. THIS IS IN ADDITION TO YOUR REGULAR PAY.