Job Purpose:
Responsible for overseeing and managing the quality of precision machined components and assemblies for a portfolio of customers. Act as the point of contact for customer Quality organizations. Define and implement inspection and other verification systems in order to ensure 100% quality of delivered parts. Contain and disposition any non-conforming parts. Determine the root cause of non-conformances and define corrective actions to prevent non-conformances from reoccurring. Coordinate between the Engineering, Production and Procurement departments to ensure that all work is aligned to the ODG quality system and the customer’s quality requirements.
Essential Duties:
Support customers by interacting with customer SQE’s, submitting reports through customer portals and responding to any escapes of non-conforming product and RMA requests
Manage non-conformances found in the production areas and in formal Inspection
Work with Engineering and Production to determine dispositions and rework plans for non-conforming parts
Determine the root cause of non-conformances and define corrective actions
Support new product introductions, including customer requirements such as GP-12 and Safe Launch
Lead PPAP trials, document results and present to customers
Generate quality documentation such as Control Plans, Sampling Plans, Quality Plans and PFMEA’s
Define inspection processes, select inspection methods and perform gauge repeatability and reproducibility studies
Monitor non-conformance trends and propose systemic corrective actions
Perform statistical process control, calculate metrics such as Cpk and Ppk, evaluate the capability of manufacturing processes
Represent the interests of the customer Product Assurance organization within ODG project teams
Drive continuous improvement
Required Skills
Logical problem solving: Systematic and data driven approach to solving complex technical problems
Root cause analysis using tools such as Fishbone Diagrams and 5 Why’s
Interpret mechanical drawings including Geometric Dimensioning and Tolerancing
Statistical process control implementation, defining data gathering plans, performing statistical calculations using software tools and interpreting results
Excellent time management skills: The ability to be self-directed and work independently
Strong verbal communication skills: The ability to lead meetings, facilitate discussions and influence people to find compromise
Strong written communication skills: The ability to produce formal presentations and reports for customers and internal stakeholders
Familiarity with ISO 9001 and TS16949 quality systems
Ability to occasionally travel to visit customers
Preferred Skills
Metallurgy knowledge, especially steels, interpretation of composition reports and microstructure images
Knowledge of the heat treatment and surface hardening of steels
Familiarity with Minitab, Syspro and Unipoint software tools
Use of hand measurement tools such as gauge blocks, micrometers, calipers, bore gauges and height gauges
Understanding of gear geometry tables and gear inspection charts
Educational and Work Experience Requirements:
Minimum of College Diploma or equivalent
Bachelor’s Degree in a technical field or equivalent preferred
Minimum of two (2) years’ experience in a manufacturing environment
Five (5) years’ experience in a Quality role preferred
Ontario Drive & Gear Limited is committed to complying with Employment Equity, Accessibility for Ontarians with Disabilities Act and the Human Rights Code throughout the entire employment cycle.
If you require accommodation at any stage in the recruitment process, please let us know.
Committed to Employment Equity
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