One Call Hiring for Accounts Receivable Associate I Job at Remote Full Time

Accounts Receivable Associate I

We’re looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of “getting people the care they need when they need it.” Over the last 30 years, our company has established itself as the market leader in managed care for the workers’ compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it.

Salary Range: 14.27 – 21.39 Hourly

Salary may vary based on location, years of experience, qualifications, and skill set.

Benefits Summary:
In return for your commitment to our company’s mission, we offer a vast array of benefits to help support the whole you.

• Opportunities to work from home
• Competitive wages with opportunities to earn annual merit increases
• Paid development hours to use for community development!
• Generous paid time off, 8 company holidays, and 2 floating holidays per year
• $1,000 Colleague Referral Program
• Enterprise Recognition Program rewarding colleagues for their extraordinary work
• Exclusive discounts on travel, activities, and merchandise via work discount program
• Colleague Assistance Program that provides free counseling and financial services
• Tuition Reimbursement Program including certifications
• Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
• Medical, dental, and vision insurance
• Pre-Tax FSA and HSA health savings accounts
• 401(k) matching
• Company paid life insurance
• Company paid short term and long-term disability
• Referral program
• Healthcare concierge
• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.

Accounts Receivable Associates are responsible for the resolution of open aging – researching and addressing unpaid, denied and partially paid bills.

Entry level role. Basic skills with moderate level of proficiency. Has general understanding of the accounts receivable. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one (1) year of working in accounts receivable or equivalent experience. Must maintain an average collection period of 45 days.

GENERAL DUTIES & RESPONSIBILITIES:

• Facilitate resolution of open receivables by review of coding, product, contract, payment agreement, fee schedule and/or authorization terms.
• Address denial and partial payment of invoices both timely and accurately through appropriate collection workflow processes.
• Diagnosis and report to management customer issues with regards to rejection trends and denials, working to improve end-to-end business processes.
• Interact with internal and external customers to resolve billing, cash and claim discrepancies.
• Maintain accurate documentation of claim file activities.
• Address accounts receivable inquiries.

EDUCATIONAL REQUIREMENTS:

• High school diploma or equivalent required; Associate’s Degree (A.A. or A.S.) in Business, Finance or related discipline preferred.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

• Intermediate MS Word, Excel and Outlook skills.
• Medical billing and/or collection history preferred.
• Analytical and problem-solving abilities.
• Excellent math skills.
• Ability to work well both independently and in a team environment.
• Excellent follow-up and follow through abilities.
• Knowledge of federal/state fee schedules preferred.
• Excellent oral and written communication skills.
• Must be detail oriented and have the ability to multi-task.
• Must be able to follow instruction, prioritize and meet strict deadlines.

POSITION REQUIREMENTS:

• If working with federal government contract clients, an employee is required to receive federal government clearance for handling sensitive information. Employee is also required to receive annual security awareness training.

PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENTS:

• For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.
• For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
• The employee is occasionally required to stand, walk, and lift objects (up to 10 lbs. weight; up to 4 ft. height).
• Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.
• The work environment utilizes florescent lighting; noise level is moderate.
• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
• Please be advised the job description is subject to change at any time.

EEO Employer

Work from Home
United States