Omni Hotels Hiring for Special Events Manager at Hot Springs, VA, United States Full Time

Location

The Homestead

Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best.

Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.

We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description

To serve as the primary contact for all special events as designated by the resort to enhance the guest experience and drive occupancy and revenue during pre-event planning to on-site coordination.

Duties include maintaining all programming and event space requirements, specialty menus, vendor contracts, billing requirements, and on-site coordination.

Responsibilities

Work directly with various resort departments on all aspects of event food & beverage, room block, activities and billing.

Secure sponsorships for events to help defer costs and expand offerings

Assist marketing team in making sure events are planned and detailed in advance (90 days) so they can be marketed appropriately

Have thorough knowledge of resort facility, meeting room capacities and equipment inventory

Have full knowledge of resort amenities to include spa, golf, and outdoor activities

Maintain organized and detailed files for servicing

Create detailed Event Orders and Program Resumes for both internal distribution

Maintain event budget and process all necessary check requests with accounting to confirm all deposits are paid on schedule.

Review final billing for accuracy

Attend regular departmental and resort meetings

Work on special projects when assigned

Maintain warm hospitable resort relations

ESSENTIAL FUNCTIONS :

Planning of all assigned programs to include :

Detail and develop event programming with DOSM, DOM, and DOCCS

Work directly with F&B and DOCCS to design menus and events

Confirm and establish all billing including vendor contracts and check requests

On-site service of all assigned programs to include :

Acting as primary contact for resort and vendors throughout the event

Monitoring banquet set-up to ensure compliance of standards and that all details on Event Orders are executed

Direct changes or facilitate additional requests through the proper departments

Create calendar of events and communicate programming details with DOCCS and DOSM. This allows marketing and reservations to promote events to resort guests.

Work directly with the Marketing Department to develop Special Event programs.

Keep files updated with important reference material (vendor contracts, check requests, resumes, diagrams, group recap, outlet usage, activity usage, etc.)

Confirm programs and communicate event details effectively among resort departments as well as external vendors and clients by using group resume, staff planner, and banquet event orders

Work closely alongside various resort departments to ensure their understanding of event needs and the role each department plays in the success of the event

Confirm function space in Delphi to ensure accuracy compared to group program

Check Opera / OPMS to ensure that vendor room arrangements and billing are accurate

At conclusion of event, review final bill with accounting

Recommend and coordinate special outside vendors / services when required

Perform other duties as assigned

Qualifications

College Degree or relative work experience preferred

3 5 years hospitality experience preferred

Proven self-starter (assertive)

Excellent communication skills (both oral and written)

Computer skills (Word, Excel, etc)

Specific skills preferred Delphi FDC, Resort Suite

Strong guest service orientation

Stellar organizational skills

Decision maker and problem solver

Level-headed with common sense

Extremely flexible and willing to work required hours

Detail oriented

Team oriented ability to work with all departments in the resort

Effective sales and up-selling skills

The resort functions seven days a week and 24-hours a day. All employees, both management and hourly, must realize that fact and be aware that, at times, it may be necessary to move an employee from their accustomed shift as business demands.

Job LocationsUS-VA-Hot Springs

Posted Date2 weeks ago(9 / 18 / 2023 11 : 48 AM)

Requisition ID 2023-97872

of Openings 1

Category (Portal Searching) Catering and Convention Services