Responsibilities:
Greet clients, visitors, and guests with a warm and professional demeanor, creating a positive first impression.
Manage incoming calls, directing them to the appropriate departments or individuals, and taking messages as needed.
Schedule appointments, meetings, and conference rooms, coordinating with internal teams to ensure optimal utilization of resources.
Handle basic inquiries and resolve issues, escalating more complex matters to the appropriate department.
Coordinate with other administrative staff to ensure seamless office operations.
Assist with the coordination of special projects, events, or initiatives as directed by management.
Maintain confidentiality and security of sensitive information and documents.
Qualifications:
High school diploma or equivalent; additional education or certifications in office administration is a plus.
Excellent verbal and written communication skills.
Strong interpersonal skills with the ability to interact professionally with diverse groups of people.
Proficiency in using office equipment such as telephones, photocopiers, and printers.
Tech-savvy with knowledge of basic computer applications (Microsoft Office suite, email, etc.).
Attention to detail and accuracy in handling tasks.
Ability to work independently and as part of a team.
Professional appearance and demeanor.
Problem-solving skills and the ability to remain calm under pressure.
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