The HR Coordinator will contribute to the provision of an effective HR service to managers and colleagues, as directed by the HR Manager, offering a common service provision of routine HR support and ad hoc additional HR project work and reporting.
You will act as a first level advisor and provide assistance in order to meet the needs of current employees and prospective employees
You will be required to support management at various locations, so you will travel to locations as and when required, however you will predominantly work remotely.
Responsibilities will include:
Coordinate HR activities and functions between various operational leaders, managers and colleagues and facilitate the achievement of Company objective
Ensure letters and documentation that support process are produced and sent in a timely manner and recorded for future reference.
To act as a company witness or note taker as and when required.
Produce monthly key HR Metrics through Management Information reports, including National Performance Review (NPR), Trade Review, and absence data
A key advocate to maintain and validate all employee data across all functions including, starters, leavers, benefits, contractual changes
To deal with personal written, telephone and e-mail queries from employees, external organisations and former employees and follow-up as required with guidance from the HR Manager
To undertake HR projects as and when required, to support the HR Manager and HR Business Partner
Ensure best practice and OCS policies are always adhered to and set admin deadlines for completion are met
Support the central vetting team and the business to expedite the process for vetting candidates. Ensure documentation is compliant with legislative requirements. Liaise with external providers to support recruitment
Track exit interview completion for all employees, report data to HR Manager
Support where required with recruitment and job fair events. Ensuring correct processes are always followed, including completion of documentation and follow-up within best practice guidelines.
Support on recruitment calls, reaching out to candidates for documents and supporting managers in the collection and verification of this as and when required
To complete weekly recruitment and KPI reports for the SLT, including, but not limited to, penetration test failures and recruitment
Absence Management: cross reference daily data exports and notify managers of any trigger points hit for absence review meetings. This will include identifying and notifying managers and the MyER team of AWOL cases, and long-term sickness cases.
Track the daily Return to Work notifications, and collate the return-to-work documents once they have been completed, checking for quality and correct completion, highlighting any issues to the HR Manager
To assist with collation and actions on Power BI Report information. This includes analysis of monthly welfare check information and action points followed up on, as well as annual appraisals.
To assist with the development and running of a new development succession plan project
To carry out any other duties required by the business within the scope of the role.
Experience required:
Education/Qualifications:
Effective skills in Microsoft applications, especially Word and Excel.
Knowledge and use of Power BI reporting
Experience of working in a HR environment (desirable)
A recognised training qualification is preferable (e.g., Level 3 PTLLS or CIPD) or be prepared to work towards
Working experience/Personal attributes:
Essential – Willingness to travel
Experience of working in a fast-paced “hands on” environment, preferable and/or experience in:
Good knowledge of HR administration with experience gained having worked in an HR Administration role
Be able to demonstrate strong communication, good organisational skills with high attention to detail and accuracy
Must be able to evidence strong verbal and written skills, with the ability to assimilate large amounts of data.
Must be self-motivated, enthusiastic and show initiative, with an ability to work unsupervised and to manage own workload.
To tenacious and resilient with the ability to be flexible and work in a dynamic and changing environment
Willingness and motivation to further develop by keeping abreast of new and innovative HR solutions
Ability to communicate effectively at all levels both internally and externally
Tactful, diplomatic and composed, particularly when under pressure
Ability to work in a team
Possesses integrity and is trustworthy
Ability to deal with sensitive and confidential information appropriately
Has an analytical approach to tasks and is self-critical and constantly evaluating for best and better practice opportunities.
What will you get in return?
An enhanced pension scheme (above auto enrolment rates) – to save for the future
Life Assurance – to protect your family should the worst happen
25 days holiday, plus 8 bank holidays on top
Option to purchase additional annual leave
Private Medical Insurance – to protect you
Access to 100s of high street discounts
Financial Wellbeing support – Access to low interest loans
Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
Long Service Awards
Cycle to work scheme- discounted bicycles
Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support
Successful candidates for this role, who meet the eligibility criteria, may have the opportunity to undertake a formal work-based training course under our commitment to personal and professional development through the Government’s apprenticeship scheme
Why join OCS Group UK Ltd?
OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.
We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.
OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.
We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.
We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.
OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer
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