NXS Digital is Looking For Customer Service Representative at London, ON Full Time

Primary Responsibilities:

• Trained in and proficient in responding to inquiries about varies programs and benefits
• Identify customer needs and expectations
• Responsible for promptly and accurately addressing customer inquiries
• Serve as primary contact for inbound customer issues.
• Escalate more technical product-related issues to the proper support department
• Update customer information and ensure accurate entry of contact information
• Maintain quality service by following established policies and procedures
• Ensure proper security procedures are followed on all customer interactions

Perks and Benefits:

• Weekly Pay and Uncapped Commission
• Hybrid office with remote flexibility
• $60k plus first year average income
• Bonuses
• Residual Income
• Exceptional commission rates
• Trip Incentives and other benefits
• Full Training

Our approach to training and ongoing mentorship is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. We will email you back promptly, so please check your emails for a response.

Job Types: Full-time, Permanent

Salary: $55,000.00-$60,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Flexible Language Requirement:

• English not required
• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay
• Retention bonus
• Signing bonus

Education:

• Secondary School (preferred)

Work Location: In person