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Customer Services & Support
NuVision Promotions. Hiring for Junior Client Service Representative at Burnaby, BC Full Time
In response to the continued growth of our business, we are looking for a Junior Client Service Representative to serve the Vancouver/Burnaby area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.
The Junior Client Service Representative position assists with any and all inquiries and serves the customers in:
Understanding product knowledge and services of the client
Assisting with retail event and field campaign product/service/territory launches & brand promotions
Maintaining and reporting consumer & customer data and revenue to clients
What a typical day might look like:
Morning meeting to review client agenda and product knowledge
Receive additional training in retail compliance, marketing & sales strategy plus customer service
Attend local event or assist field campaign team to promote client’s products, brands and services
Maintain business relationships with venues and retailers
Networking and conference calls
Report and evaluate event & field marketing campaign data
Junior Client Service Representative Responsibilities:
Attend and participate in the live, promotional marketing campaigns to increase brand awareness and close sales of client products.
Deliver interesting and exciting product presentations and outline key product benefits to consumers with the goal of increasing product awareness and driving sales on behalf of brands represented
Provide an exceptional face-to-face experience to all customers and clients.
Provide product and customer service support with the goal of informing customers and making sales of featured products.
Responsible for product branding, advertising, and promotion.
Work with on-site customer service management team to deal with media relations, business communications, success stories
Junior Client Service Representative Qualifications:
1 year of account management/customer service experience
Must be able to follow directions and work as a team
Computer skills to include word processing, spreadsheet, email and internet usage
Superior organizational skills – able to manage multiple priorities simultaneously
Must have strong oral communication skills
About NuVision Promotions.:
NuVision Promotions is a promotional event marketing firm dedicated to transforming our clients’ brands through effective marketing campaigns. We’re enthusiastic about building interactive campaigns that intrigue and attract potential customers. Our client centred approach, as well as our top-notch services, has allowed us to understand our clients’ goals and accordingly formulate a strategy that will help them to gain additional customers. At NuVision, we work with well-known firms. With our unique approach to sales and marketing, we have met every project’s unique business needs. When a client approaches us, before proposing a marketing strategy, we prefer to understand their requirements and create a plan to help them promote their services in the most effective manner.