Nutrien Ag Solutions Hiring for Customer Service Representative at Medicine Hat, AB Full Time

At Nutrien, our Purpose is to grow our world from the ground up and we do so with safety and integrity as our core values. Nothing is more important than sending our people home safe, every day.

Nutrien Ag Solutions is the retail division of Nutrien™, the largest crop inputs company in the world. As part of our collective mission of Feeding the Future, Nutrien Ag Solutions provides full-acre solutions through our trusted crop consultants at more than 2,000 locations in North America, South America, Europe and Australia. For more than 150 years, we have been helping growers achieve the highest yields with a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.

We harvest the best. Diverse views and experience make us strong. We look for people who have a safety-first mindset, who are collaborative team players, who deliver on their commitments, who are innovators in search of a better way, and who believe in inclusion.

Working at Nutrien Ag Solutions will provide you an opportunity to help us Feed the Future, and grow your career.

Qualifications

What you will bring:
High school diploma or equivalent required

1+ years previous customer service experience

Knowledge of farm supply products and services a definite asset

Computer and keyboarding skills; Demonstrated ability in the use of word processing, database and spreadsheet software

Excellent interpersonal skills with a positive attitude and ability to establish relationship with branch personnel, peers and customers

Demonstrated ability to produce neat and accurate work with attention to detail

Must be dependable, reliable, and safety conscious

Effective time management, planning and multi-tasking skills

Responsibilities

What you will do:
Receive customers, answer their questions regarding product availability and commodity/service prices, completes order forms for order given and received payments for sales made

Work with operations staff and customers via telephone, in person, or by email, to complete the product bookings and/or product orders and forward to operations staff for shipment when required

Receive and post payments to customer accounts – while ensuring 100% accuracy

Reconcile cheque and credit card payments daily

Maintain confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers and shipment notices

Assist with National Safety Code file submission and maintenance and corporate Environment Health and Safety Program, as required

Track staff training, submitting required paperwork to Asmark and completing Monthly Meeting Minutes and/or Site Inspections

Assist with new hire and re-hire paperwork and maintain confidential employee files for each employee as required by the Human Resources Department

Compile and provide information on items such as stocks in store, product sales, prices, shipments and accounts outstanding as requested by the Branch Manager

Assist with inventory control by tracking inventory coming in and going out of the location. Prepare stock transfers and product orders as required

Assist with inventory spot checks and monthly/yearly inventory cut-offs

Open and distribute incoming mail and packages, and direct outgoing mail on a daily basis

Assist location in the receipt of shipments of supplies and/or inventory.

Perform necessary housekeeping duties

Perform the responsibilities of other market area positions during staff absences in order to optimize the efficiency of market area operations

Perform other related duties as required

Pay Rate

Competitive Salary with be offered based on experience and skill

Term Of Appointment

full time

Hours Per Week

40

How To Apply

Go to this link: https://retailcareers-nutrien.icims.com/jobs/16288/customer-service-representative/job?hub=26&mobile=false&width=1140&height=500&bga=true&needsRedirect=false&jan1offset=-420&jun1offset=-360 or send resume directly to [email protected]