You will be working on building technology components that platform developers and business leverage to deliver business value. You will be working with a Conversational AI cloud platform using the latest advancements in Natural Language Processing (NLP) to establish this new channel of engagement.
We’re looking for someone to envision how an AI powered chatbot can and should function using the best practices in NLU development. You will help create a foundation whereby others can build on and at each stage, you will work closely with the business so as to ensure that the final product exceeds expectations.
What will you do?
Develop and build Conversational AI applications using best-in-class cloud platforms.
Develop meaningful analytic conclusions and recommend innovative solutions.
Work with NodeJS and related technologies to design and build RESTful webservices and other custom solutions.
Interpret and analyze live transcript and various input data with the goal of identifying and refining user intents.
Build SDK’s and best practices to enable integrations between various platforms within the enterprise.
Agile ceremonies, code reviews and work to integrate within existing DevOps pipelines.
Work in a collaborative team aimed at delivering high-value solutions.
Research and stay abreast of best-practices in Conversational AI development
No recruiters please
Requirements
Post-secondary degree or diploma in a computer science or equivalent experience
3+ years of software engineering experience
Solid experience with backend development using Node.js, JavaScript, and TypeScript an asset
Strong understanding of RESTful API design and authentication (OAuth) management
Experience with automated tests, version control (e.g. Git) and data formats such as JSON, XML
Strong problem-solving skills
Experience with one of the following NLU platforms (LivePerson, Dialogflow, MS LUIS, Amazon Lex) or similar platform
Experience with usability testing
Nice to have: Experience with Conversational Design best practices
Nice to have: Experience utilizing NLP to mine unstructured text data
Benefits
What this position has to offer:
Competitive rates commensurate with experience
Supportive, challenging, and collaborative work environment
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