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NSW Public Works Hiring for Leader Customer Service at West Bathurst, New South Wales, Australia Full Time
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There are currently 12 jobs listed by Local Land Services
Leader Customer Service
Organisation / Entity: Local Land Services
Job Category
- Customer Services and Call Centre
- Administration and Clerical
Job location:
- Regional NSW / Bathurst & Central West NSW
Job reference number: 504297
Work type: Full-Time
Total remuneration package: Administration & Clerical 38hrs Grade 6
Closing date: 16/07/2023 – 11:55 PM
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Deliver with impact, connect to what matters & live your way with flexible working options
- Full time ongoing role
- Location – Bathurst
- Salary starting from $101,947pa + super
- Have an exceptional career where you live!
Central Tablelands LLS region is located in central NSW and covers an area of approximately 31,365 km2. It includes the major towns of Bathurst, Blayney, Cowra, Lithgow, Molong, Mudgee, Oberon and Orange and falls predominantly within Wiradjuri Aboriginal country. The region is home to over 156,000 residents and is home to a diverse range of industries including the major retail centres of Bathurst and Orange, the major university city of Bathurst and major mining operations. Check out the amazing living destinations, events and things to do on your weekends when living in the country .
About The Role
This role is responsible for the coordination and supervision of a team of customer service and administration staff within the Central Tablelands Local Land Services team.
The successful applicant will be required to:?
- Manage the Customer Service team to ensure the efficient and effective delivery of external customer services and support regional finance and administration functions
- Develop and implement customer service plans and strategies for engagement with the community and other key stakeholders
- Develop and lead the implementation and maintenance of a range of administrative and financial systems and procedures
- Support the effective delivery of day to day financial operations of the region
- Assist with development of budgets, analysis of financial accounts and transactions and production of financial s
- Evaluate and implement continued business improvement processes
For further information in relation to the functions of the role please you can view the role description here.
About You
The ideal applicant will have:
- Demonstrated experience leading, coaching and mentoring staff in a fast paced environment
- The ability to effectively communicate with both internal and external stakeholders
- An interest in all aspects of business improvement
- A sound knowledge of financial and administrative functions
- Strong technology skills
Applying Is Easy
If this role sounds ideal to you, please submit your resume and a cover letter (of ideally no more than 2 pages) outlining how your skills and experience match what we are looking for. We will then get back in touch after the closing date.
Please note applications via email cannot be accepted.
If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to [email protected] or contact the hiring manager listed below for a confidential discussion.
For further information about this opportunity please contact Jesse Caldwell at [email protected] or 0448 242 441.
Applications Close: Sunday 16 th July 2023 @ 11.55pm AEST
Why Work for Us?
Diversity and inclusion are core values of the Department of Regional NSW. The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.
We work hard every day to support and grow thriving communities across regional NSW that will have a positive impact on generations to come. Our goal is always to be a trusted local partner and problem-solver working deeply in community.
As part of our team, you will be able to:
- Deliver with impact. You are empowered and trusted to create impact through exposure to cutting-edge projects and research, career defining opportunities, and get to be part of a team creating sustainable solutions that will leave a legacy.
- Connect to what matters. We are all about forming deep community relationships, fostering our passionate and connected teams. It is central to our work to support a true sense of belonging across the team.
- Live your way. From bringing your whole self to work, to designing flexibility, that fits you and the team, at Regional NSW you will be able to find the balance that works for you.
We are a young agency, but with that has come a personality that is dedicated, passionate, proactive, influential, and informed. We’re all about ‘having a crack’.
Additional Information
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.
The successful applicant will be required to undergo reference checks, National Police check and bankruptcy check.