NSW Government -eHealth NSW Hiring for Desktop Support Analyst Level 1 Job at Sydney Full Time

Partnering with health agencies and industry to deliver patient-centred care.

Be part of realising the vision of a digitally enabled and integrated health system delivering patient-centred health experiences and quality health outcomes.

Requisition ID: REQ293474

We are looking for a Desktop Support Analyst Level 1 to provide onsite assistance, information and support to users to solve reported issues, prepare devices and technical equipment to support all employees within eHealth and its clients. The overall aim is to provide excellent “front line” customer service and assist the business with their use of IT systems & services.

Why should you apply?

• Be part of a constructive, collaborative and supportive team culture
• Take advantage of a range of training and talent programs
• Enjoy discounted gym rates, corporate private health insurance rates & free flu vaccination

• Benefits such as salary packaging and salary sacrifice to superannuation

About You

To be successful in this role, you will possess the following skills and attributes:

• Experience with Active Directory and SCCM
• In-depth knowledge of hardware and software
• Strong communication skills
• Ability to work as part of a team and autonomously

• Excellent organisational skills

Who we are

eHealth NSW is responsible for the delivery of digital solutions for clinical care and business services, supported by smart infrastructure, providing a digitally enabled and integrated health system that delivers quality patient-centred health experiences to the people of NSW.

If you would like to learn more about eHealth NSW, visit our website.

We are diverse and inclusive

eHealth NSW values diversity and is committed to building an inclusive workplace culture that reflects the community we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQ+, those with special needs and people from culturally and linguistically diverse backgrounds.

For more information, visit our Aboriginal Workforce Page or contact our Access and Inclusion team.

How to apply

To be considered for this position, you will need to attach your resume and detail your experience, knowledge and capabilities in written responses to each of the Selection Criteria in the questionnaire and then submit your application.

For role related queries or questions contact Josh Cavaleri on [email protected].

Applications close: Monday 21 March 2022

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations. Please provide proof of booster vaccination if available.

Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.

Please note that you may be asked to undertake further assessments as part of the recruitment process, which may include, but is not limited to, psychometric assessment, one-way video interview or capability assessment.