Norton Consulting Hiring for Hospitality Concierge (Remote) at United States Full Time

We are seeking a passionate individual to join our remote team. If you have a love for travel, adventure, strong leadership skills, outdoor expertise, and a commitment to delivering memorable experiences, we encourage you to apply.

**Job Responsibilities:**

• Plan details for travel including transportation, accommodation, and airlines.
• Planning holidays
• Keep our clients satisfied and loyal for future services
• Suggesting travel destinations
• Maintaining client files, and managing large-scale events
• Work with clients to determine their traveling needs.
• Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations.
• Manage large-scale events including conferences and retreats.
• Book transportation and hotel reservations on behalf of clients.
• Offer exceptional remote customer service throughout the booking process, addressing inquiries, concerns, and providing support to enhance the villa vacation experience.
• Obtain supplier certifications to stay up to date with the most recent changes in the industry
• Demonstrate knowledge and recommendation ability in popular vacation destinations around the globe
• Offer exceptional remote customer service throughout the booking process, addressing inquiries, concerns, and providing support to enhance the villa vacation experience.
• We offer mentorship and guidance to help you succeed in your role and create outstanding events for our clients.
• This is a remote position, providing you the flexibility to work from the comfort of your own home or any location with an internet connection. You can balance your work and personal life while delivering exceptional travel experiences to your clients anywhere in the world.
• This role offers more than just a job; it’s a chance to build your own business within our organization. This is a business opportunity in which with dedication and hard work, you can shape your financial future and enjoy career advancement opportunities within our company.
• We believe that your dedication and expertise should be rewarded.
• You’ll have the opportunity to earn attractive commissions based on your successful travel bookings which also includes payouts at the highest commission in the travel industry.
• We understand that your expertise and hard work should be rewarded. You’ll have the opportunity to earn one of the highest paid out travel commissions in the travel industry based on your successful bookings.
• We’re committed to your success. Our comprehensive training and ongoing support will equip you with the skills and knowledge needed to excel in your role and grow your travel planning business.
• – Collaborate with villa owners, property managers, and local partners to secure services, accommodations, and special arrangements for clients.
• – Stay informed about luxury travel trends, emerging villa destinations, and unique villa experiences to provide clients with the most relevant and captivating recommendations.
• Provide outstanding customer service and attention to detail
• Utilize time management skills in order to research, plan, and book vacation packages for clients
• Multi-task on various assignments while maintaining client satisfaction
• Utilize social media to maintain and market to client base
• – Stay informed about luxury travel trends, emerging villa destinations, and unique villa experiences to provide clients with the most relevant and captivating recommendations.
• Collect payments and pay fees.
• Resolve travel issues, complaints, and refunds.
• Meet sales targets and profit goals.
• Maintain client information and financial records.
• Plan and execute itineraries
• Ensure you stay up-to-date with tourism trends by attending travel seminars.

**Qualifications:**

• – Good leadership and communication skills.
• – Good organizational Skills
• – Time-management abilities.
• Fluent in English, bilingual a plus
• Ability to work independently
• A passion for creating magical and memorable experiences.
• 18+ years old

**Benefits:**

• – Competitive compensation
• – Travel perks
• Discounts on personal and professional travel.
• – Free training
• – FAM Trips
• Team player

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