Norton and Associates Hiring for Customer Service Coordinator Remote at Illinois, United States Full Time

About Job:

If you are searching for your next adventure in your professional life, we may have the perfect opportunity for you as a Remote Customer Service Coordinator. You will be able to make your clients’ dreams become reality. You will learn about the inner workings of the industry and even access exclusive perks to make plans for yourself. Your primary goal will be to deliver outstanding customer service to clients. Work around family commitments and have time for your passions. Live where you want and say goodbye to commuting with this work from home opportunity.

Requirements:

• Experience in customer service and or public relations
• Strong ability to communicate in writing and speaking
• Excellent and quick decision making skills
• Need a laptop or smart phone and WI-FI

• Professional phone and email communication.

• Excellent time management skills
• Must be legally authorized to work in the United States
• Must live in the United States
• High School Diploma or Equivalent
• The ability to work independently with full support of a team and trainings

• No experience necessary, we will train you.

Roles and Responsibilities:

• -Creating and managing customer itineraries;
• -Handling customer requests and inquiries;
• -Providing guidance and support to customers;
• -Maintaining accurate records and tracking customer activities;
• -Ensuring customer satisfaction;
• -Resolving customer issues and complaints in a timely manner.

Benefits :

• Set Your Own Schedule (Part/Full Time Opportunities).
• Training provided
• Company Perks

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