A fantastic opportunity has risen for a permanent Academic Support Administrator within Northumbria University’s Student, Library and Academic Services (SLAS) Department, to provide administrative support relating to a range of degree programmes and courses. The successful candidate will join the Academic Support Team aligned to the Faculty of Arts, Design and Social Sciences (ADSS), in supporting our enrolled students and academic staff, both digitally and in-person.
The role-holder will support an Academic Support Coordinator with responsibility for a particular set of programmes offered at Newcastle Campus, likely in the Social Sciences subject areas, ensuring compliance with University standards and regulations. Reporting to the Academic Support Coordinator, you will contribute to the provision of professional expertise for designated areas of activity to support and enhance the student experience. The priorities of the role vary according to the academic cycle, example activities include assessment management, marks entry and results release, the provision of regulatory advice, maintaining student records, examination board support, management of programme handbooks, and responding to general student queries. A key part of the role is the development of effective working relationships with both academic and professional support staff at Northumbria University and Partner Institutions. Working as part of a wider Academic Support Service, consisting of other Academic Support Teams, you will have the opportunity to collaborate in working groups and work independently on cross-team projects. We are looking for an enthusiastic and proactive administrator with excellent team working, problem solving, digital and interpersonal skills. It is essential that the successful candidate has excellent time management, organisation and prioritisation skills with the ability to manage multiple competing demands and work well under pressure, especially during peak results periods.
For an informal discussion about the post, please contact Heather Banks, Academic Support Manager on +44 (0)191 243 6178 or email [email protected]. This post is also open to internal staff as a secondment opportunity or rotation, please discuss this with your line manager in the first instance. Our team has a blended approach to flexible working, whilst there is flexibility to work from home, this role does require regular attendance on campus in Newcastle-upon-Tyne.
Please note only applications submitted through the Northumbria University vacancy site will be considered.
To apply for this vacancy please click ‘Apply Now’ and submit a Covering Letter and your CV and where relevant any documents specifically requested in the Role Description and Person Specification.
If you are successful in your application for this role, you will be employed by Northumbria University Services Limited. Further details can be found at https://www.northumbria.ac.uk/work-for-us/nu-services-limited/
Northumbria University takes pride in, and values, the quality and diversity of our staff. We welcome applications from all members of the community. The University holds an Athena SWAN Bronze award in recognition of our commitment to improving employment practices for the advancement of gender equality
Our team has a blended approach which includes remote and on campus working. The frequency with which colleagues will work on campus will depend on the role and the needs of the University. Some colleagues work on campus 5 days a week and others perhaps 2 or 3 days
Please note this vacancy will close on 23/03/2022
Job info
Student, Library and Academic Services
Ref: SLAS/21/13023
Salary: £20,322 – £22,528
Location: Newcastle upon Tyne
Grade: 3
Closing date: 23/03/2022
Contract Type: Permanent
Working Type: Full Time
Job Types: Full-time, Permanent
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