Northeastern University Hiring for Associate Director for Operations at Massachusetts, United States Full Time

Associate Director for Operations & Data

About the Opportunity

Northeastern University School of Law’s Center for Co-op and Career
Development is the hub for law student career planning. In addition
to offering professional development trainings and access to top-
notch post-graduate hiring programs, the Co-op office runs the law
school’s premier experiential education program. NUSL students
complete approximately 800 co-ops every academic year, across a
wide range of practice areas. The Co-op Office identifies and
facilitates the student placements, providing guidance and support
to students throughout hiring and during their co-op periods, and
recruits and supports the more than 1,000 legal employers in the
program.

The Associate Director for Operations and Data holds lead
responsibility for insuring the smooth operation of the co-op
program. As such, the Associate Director plays a key leadership
role within the Center for Co-op and Career Development and within
the law school. Reporting to the Assistant Dean, the Associate Dean
must balance the many tactical and logistical aspects of the
fast-paced co-op program.

The Associate Director manages all data reporting, both internal
and external. The Associate Director’s responsibilities include
designing and conducting surveys of students and co-op employers;
compiling and analyzing data to write reports for the Assistant
Dean, Dean of the Law School, and University Senior Leadership
Team. The Associate Director maintains point in time data for
comparison purposes; develops and implements procedures to
disseminate data internally; develops coding systems for
maintaining integrity and required confidentiality of student
placement and employer records; acts as a liaison between the law
school and IT representatives, internal to the University and
external. The Associate Director advises the Assistant Dean and law
school leadership on ways to improve the system for analytics and
critical employment reporting efforts. The Associate Director works
closely with the Assistant Dean, Dean of the Law School, and other
senior leadership members of the law school to study and report for
Alumni and Development as well as Admissions purposes. The
Associate Director trains and supervises the Co-op office’s program
assistant, a crucial front-line role, as well as the program
manager. The Associate Director trains all administrative and
advising staff within the Co-op office on technology and software
programs utilized. The Associate Director also conducts
presentations and trainings for all J.D. and LL.M students on the
various software systems used for co-op and postgraduate
employment.

Responsibilities:

• Manages Operations of year-round Co-op Program. Builds and
  updates jobs database for each term. Drafts and sends regular
  communications to NUSL student body regarding co-op deadlines,
  application procedures, and Symplicity. Develops, distributes and
  analyzes data from student and employer surveys (with Assistant
  Dean). Convenes Operations team weekly to address regularly
  occurring co-op issues and to manage workflow within the team.
  Oversees and assesses operational efficiency. Updates co-op rules
  and procedures in collaboration with Advising staff. During busy
  co-op hiring periods, meets daily with Program Assistant to update
  job placements, employer hiring needs, and troubleshoot issues of
  the day. Regularly provides co-op data to other departments and to
  faculty on request.
• Graduate Tracking and internal and external data
  reporting. Holds lead responsibility for data collection and
  preparation of complete and accurate mandatory reports for the ABA
  Employment and NALP (National Association for Law Placement).
  Liaises with University Data Services (UDS) regarding data being
  externally reported. Prepares and updates graduate tracking reports
  on a bi-weekly basis and co-leads (with Assistant Dean) Graduate
  Tracking meetings. Stays current on ABA guidance regarding job
  classifications, categories, and reporting rules. Prepares and
  distributes Graduate Tracking update reports to the Dean of the Law
  School and Senior Admin team once per month.
• Trains all JD and LLM students on Symplicity, twice per year
  (once for each rotation) and follows- Essential up as needed with
  students experiencing difficulties. Offers advanced trainings to
  staff on request. Main point of contact for Co-op office’s
  technology contracts and jobs/hiring software. This includes
  responsibility for Symplicity, the principal co-op and jobs
  database and information repository, and OSCAR, the federal
  clerkships hiring database and application system.
• Supervises a Program Assistant and Program Manager. Convenes
  Ops team weekly and manages workflow within that team. Also
  supervises a rotating schedule of undergraduate work-study students
  (typically 4 per term) who assist with updating employer records,
  phone and front door coverage, and other projects as
  needed.
• NUSL committee service and other duties as assigned.

Qualifications:

Minimum Required Qualifications:

• Associate’s Degree and five years of relevant experience
  required. Advanced technology skills are required.
• Experience supervising the work of others and collaborating
  with teams is required.
• Strong organizational, detail orientation, and written
  communication skills is required.
• Excellent judgment and maturity, the ability to work with a
  variety of skill levels and respond effectively and in a timely
  manner to requests from the broader law school and NU
  communities.
• This person must be comfortable with learning new technology,
  innovative, and a problem solver. The ability to analyze and
  improve work-flow processes as well as to think strategically about
  future departmental needs is critical.
• The successful candidate will be able to work in a fast-paced,
  team environment, manage multiple projects, and work well under
  time pressure.

Preferred Qualifications:

• The ideal candidate will have progressive experience using
  employment or student record databases, data collection, generating
  and analyzing reports, working with relational databases, as well
  as mastery of Symplicity, Microsoft Word, Excel, and university
  data management systems.
• Candidate should be familiar with mass communication platforms
  including social media, blogs and newsletters. Experience managing
  operational processes in a higher education setting or similar
  environment preferred.

Documents to Submit:

Please upload your resume, cover letter, and list of references in
one PDF.

Position Type

Student Services

Additional Information

Northeastern University is an equal opportunity employer, seeking
to recruit and support a broadly diverse community of faculty and
staff. Northeastern values and celebrates diversity in all its
forms and strives to foster an inclusive culture built on respect
that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
law.

To learn more about Northeastern University’s commitment and
support of diversity and inclusion, please see
www.northeastern.edu/diversity.

To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Associate-Director-for-Operations—Data_R107641-1
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