Nordstrom Hiring for Customer Service Representative – Yorkdale at Toronto, ON Full Time

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life…

Assist customers with a variety of transactions through a seamless and friendly experience

Demonstrate expertise in all technologies used in the store environment

Inspire trust, teamwork and positive team relationships

Defuse customer situations and provide resolution in a timely and effective manner

Ensure the security and privacy of customer information through education, compliance and resolution of issues

Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program

The hours and schedule for this position will vary by week depending on business needs

You own this if you have…

The ability to effectively build relationships with your customers, peers and leadership

Proficiency in multiple operating systems such as MS Windows, iOS and Android

Clear, effective communication with strong interpersonal skills

The ability to prioritize multiple tasks in a fast paced environment

Accountability, initiative and a high level of ownership

The ability to work a flexible schedule based on department needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.