Nordia Hiring for Work from home – Customer Service – Canada Post team, English at Saint John, NB Full Time

What Nordia offers:
Hourly wage of 15,30$ after training (including a premium of $2.55 on worked hours);

Premiums for bilingualism (when applicable) and weekend hours;

Fully-paid training and coaching program;

A wide range of social benefits after six months of service.

Hours of Operation:
Monday to Friday 8:00am till 10:30pm

Saturday and Sunday 10:00am till 10:00pm

Ability to work from home (an asset);

Eligibility Criteria:
Must reside within the hiring location;

Must have a minimum of 25 MBPS high speed internet;

Must have a dedicated space and not be disturbed during your shift.

Responsibilities:
What your day will look like:
As a Customer Service Representative, you will provide support to assist and respond to Canada Post customers’ various requests such as their delivery status, redirected mail, rates, and general inquiries. This is a non-sales position that focuses solely on customer service. Add to this the opportunity to work from the comfort of your own home – what could be better?

Qualifications:
English;

Ability to perform various tasks simultaneously in a computerized environment;

Excellent attention to detail and a genuine desire to help others – customer service and solving problems are your strengths!

Be available full-time during the training period;

Must be able to work from home (an asset). You can discuss this in more detail with our recruitment team.

Finally, a flexible schedule is key – we have to be able to serve customers when they need us (during the day, evening, or weekends) – That’s what customer service is about!

Why Nordia?

It is simple: our top priority is to provide a rewarding environment for our employees. That is why we are proud to offer competitive compensation, a stimulating work environment and excellent benefits. According to the most recent 2021 internal survey, our employees confirm it: 86% of them would recommend Nordia as an employer to their family and friends! In addition, we were recently recognize by Waterstone as one of Canada’s Most Admired Corporate Cultures for the second time in a row in 2021, and received a Dunamis Award recipient for our excellence in human resources.

Training start date: September 12th

Want to learn more about our career opportunities and what makes Nordia the best place to work? Click here to find out!