Nifco America, Corp Hiring for Customer Quality Engineer Full Time

Job Summary: Lead and direct customer issues to closure, by facilitating appropriate teams and problem solving, and providing quality assurance to prevent future quality events.

Essential Functions:* (*Include the following but not limited to other duties that may be assigned)

• Primary interface with customers for quality related concerns
• Coordinate, lead, and facilitate customer requests and audits in a timely manner
• Analyze and interpret drawings, data, manuals, and other materials to determine requirements, inspection/testing procedures, and identify the issue
• Plan and conduct the analysis, inspection, testing requirements/procedures, and document control to assure the quality of the assigned product or process
• Maintain and develop customer relationships, including travel to customer’s location
• Coordination of sorting and containment activities (internal/external)
• Maintain all related portals, websites, databases, and tracking systems (internal/external)
• Complete appropriate documentation as required, such as 8Ds, 5Ps, 5-Whys, etc…
• Champion continuous improvement efforts to assure continued customer satisfaction
• Ensure that the existing TS/ISO/etc quality standards are maintained and followed

Maintain a positive influence by behaving in a manner that enhances Nifco’s success

Education:

• Four-year degree or equivalent related experience.

Experience/Skills/Requirements:

• 0-3 years related quality experience in an automotive/manufacturing environment
• Must be able to facilitate and lead cross-functional teams and meetings
• Must be able to understand and interpret part quality standards, drawings, and PPAP’s
• Proficient in Microsoft Office and creating/managing data, metrics, and presentations
• Must have strong interpersonal skills and ability to express ideas and thoughts well
• Must be able to travel for days at a time (internationally as required)

Physical/Ergonomic Requirements:

• Able to lift boxes up to 20 pounds
• Able to work sitting or standing for extended periods of time

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor’s (Preferred)

Work Location: One location