NielsenIQ Hiring for Manager, Analytics and Insights at Sydney, New South Wales, Australia Full Time

NielsenIQ (NIQ) is a global information and measurement company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence and mobile measurement.

Job Description

Simply put, we do two things at NielsenIQ. We measure performance for our clients and we use analytics to help our clients grow their business. Measurement and analytics are two separate things, and each is important and valuable on its own. But the connection of the two makes them both even more critical and valuable. At NielsenIQ, we make a difference by partnering with our clients and using our data to explain what is happening with their brands and what they should do to improve business performance.

Responsibilities

• Deliver NielsenIQ’s contractual analytical commitments (ongoing or ad hoc) to a high standard
• Manage client expectations regarding analytic insights required and commitments to ensure service level is achieved. Works on client business issue, and tracks outcomes. Present to varied audiences delivering insightful and actionable recommendations
• Contribute to achieving customer satisfaction/NPS targets with high quality delivery and insights
• Coordinate ongoing relationships with assigned clients
• Act as “Expert” on topics of strength. Continue to broaden knowledge of client business issues and needs, NielsenIQ services and broader industry
• Support cross-functional teams in resolving client queries

A Little About You

We are currently seeking an Analytic Manager to join our Customer Success Team. You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands/portfolio and what they should do to improve business performance. Working with both your NielsenIQ colleagues and spending time with clients, you will build partnerships to allow you to understand your client needs and requirements. You’ll use this knowledge to develop in-depth analytics and create compelling stories that deliver the insight to drive business growth.

Qualifications

• Minimum 3 or more years’ experience with very good knowledge of specific measurement or data analytics tool
• Deep awareness of market conditions and client business environment
• Strong planning and servicing skills
• Experience working with clients to solve business issues
• Have excellent attention to detail, a strong analytic mind and aptitude for problem-solving
• Strong communication/presentation and interpersonal skills
• Ability to design solutions (both standard and non-standard) to answer client business issues
• Experience with using Microsoft Office suite of programs, advanced proficiency in excel, PowerPoint and/or PowerBI is preferable
• Be professional, self-motivated, adaptable, proactive and willing to roll up your sleeves with a fun and energetic team!
• Desirable – An understanding of NielsenIQ Practice portfolio and interconnectedness of the different solutions

Additional Information

• Flexible working environment
• Health insurance
• Parental leave
• Life assurance

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.