NielsenIQ Hiring for Associate Director Retail Sales at Sydney, New South Wales, Australia Full Time

Responsible for sourcing/securing data from retailers to maintain and develop NIQ products. Driving sales and renewals across NIQ products and and ensuring effective account planning for Retail customers

Responsibilities

Account Strategy and Management

• Develop commercial elements of joint client business plan, account & marketing plan/strategy in collaboration with Customer Success team, and responsible for the sell-in of the service delivery model
• Build and own C-suite relationship
• Collect commercial elements of voice of customer through ongoing customer engagement (e.g. Suite engagement on strategic growth areas and sales pitch feedback)
• Own pre-planning for contract renewal and prospect/identify opportunities to up-sell the NIQ product set or source new data sets/permissions
• Bring in the right sales and product specialist to support account; orchestrate client relationship across roles
• Unlock new stakeholders / buyer personas / budget holders across the account and orchestrate with other roles based on need

Financial Management – Driving and Closing Coop/Sales

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Identify opportunities, build proposals and commercial model, align stakeholders, gain support, and deliver proposals in collaboration with product specialists for measurement services and collaboration programs to existing retailers, or to target retailers for new coop
• Develop and execute commercial strategy and lead negotiation process for measurement services and collaboration programs. Lead negotiation of analytic products covered by co-operations agreements, in collaboration with Specialist Sales
• Finalize contract execution, onboard Customer Success to the account team, implement launch steps with CPG commercial teams for monetization programs
• Ensure implementation transition & communicate partner roles ( customer success lead, product/sales specialists) to customers

Post Sale Support

• Engage with account post – sale on sales – related escalation
• Lead account renewal in collaboration with Global Renewals Centre

People Management

• Take ownership of people acquisition, development and retention
• Establish a strong team environment focused on exceeding internal and external client requirements
• Conduct consistent periodic coaching to observe team members with clients and provide feedback
• Contribute to driving world class employee engagement through the implementation of relevant organizational initiatives that build on employee commitment

Qualifications

• 6 -8 years FMCG/Retailer research-related industry experience desired (having solid agency experience is a plus)
• At least 5 years in people manager position with P&L responsibility
• Expert knowledge of statistics and multivariate analysis
• Expert knowledge of research techniques and methodologies
• University graduate, preferably in Marketing / Business Management or equivalent
• Passionate about client development, new ideas and creativity
• Excellent analytical skill and eye for future trends
• Detail-oriented team player with good problem-solving and project management
• Strong oral and written communication skills
• Ability to multitask and work under pressure (tight timeline)
• Ability to manage and develop people and leadership

Additional Information

ABOUT NIELSEN We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.