Log In

Don't have an account? Sign up now

Lost Password?

Sign Up

Software

nib health funds Hiring for Software Engineer Job at Newcastle Full Time

br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>

Let’s talk about who we are
The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.
We’re looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We’re committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.
Let’s talk about Diversity, Equity and Inclusion
We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles.
nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person with disability and require adjustments to our online application, recruitment, selection and/or assessment process, please contact us at

.

Let’s talk about this role
The Conversational Experiences team forms part of the Emerging Technology and Data Platforms division. Our team is dedicated to crafting highly engaging, compelling conversational experiences through a mix of both digital and human assistants across voice, chat and email.
As a Software Engineer, reporting to the Senior Engineering Manager – Conversational Experiences, you will be working to support our customers and staff in both automated and human communication mediums.
  • Support, maintenance, automation and transformation of our cloud-based contact centre (Amazon Connect)
  • Supporting and maintaining conversational experiences across chat, voice and email mediums
  • CRM(Salesforce) and custom API integrations resulting in cross-team collaboration
Let’s talk about you
You will have experience in either the cloud-friendly languages of Node.JS or Python (or equivalent), DevOps practices, microservices architectures, CI/CD, and cloud environments such as AWS.
You are comfortable with lean and experimental approaches, including rapid prototyping, with a focus on customer service and human-centred design. You possess a track record of taking ownership, prioritising and meeting deadlines. You thrive working in a highly collaborative remote team environment and enjoy contributing to the overarching strategy.
You’ll have experience or awareness of a wide variety of technologies including but not limited to: Amazon Connect, Salesforce CRM, (Amazon Lex, Dialogflow, Rasa, Wit.ai, IBM Watson or Salesforce Einstein), AWS Lambda, API Gateway, OAuth, NodeJS, TypeScript, Python, React, DynamoDB and data streaming technologies.
  • 2+ years of commercial experience developing solutions in either Node.JS or Python (or equivalent – we use both)
  • Positive attitude and keen to learn
  • Strong analytical and problem-solving skills
  • Comfortable with lean and experimental approaches including rapid prototyping
  • Architectural mindset with demonstrated knowledge of software engineering principals
At nib, we recognise that some people may only apply when their education, skills and/or experiences are identical to what an employer is looking for in a candidate. We’re always on the lookout for curious individuals who will add to the culture at nib Group – so if this role resonates with you, please apply!
Let’s talk about working at nib
Our hybrid working approach means our employees work outside of the office for the majority of the time. Our hubs offer workspaces to connect and collaborate for events, meetings, or activities. To help our employees embrace working outside of the office, we provide financial support to set up and maintain their home workspace. nib’s approach to flexibility is focused on personalisation and giving our employees choice – not only in where they work, but also when and how.
Other benefits to support you at work (and play) include:
  • A $1200 per year remote working allowance
  • Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance
  • The opportunity to give back to the community through paid leave for volunteering through nib Foundation
  • Support your better health – whatever that looks for you – through our nib Well Program and corporate fitness discounts
  • Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits
  • Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees
The fine print
All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

www.nib.com.au

Job Overview

  • ID: 275906
  • Date Posted:
  • Location: ,
  • Job Title: nib health funds Hiring for Software Engineer Job at Newcastle