Niagara Region Hiring for Immunization Clinic Assistant at Niagara, ON Full Time

Pandemic Response

Temporary Duration

Approximate Duration: 3 to 6 months

Please note: This is a casual position with no guarantee of hours per week. We are requesting an availability commitment of 2 to 3 shifts per week. The incumbents in this position will be required to travel to the different vaccination sites across Niagara and work 10 hour shifts 8:30 am to 7:30 pm, Monday to Sunday. Also, majority of available work shifts will be Saturdays and Sundays each week.

About Us

Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that the Niagara Region requires that all newly hired employees are to be fully vaccinated against COVID-19 as a condition of being hired and provide proof of full vaccination, or provide proof of a bona fide medical or Human Rights Code exemption on a form issued from and approved by Niagara Region.

Job Description

JOB SUMMARY

The Immunization Clinic Assistant will welcome, register and direct residents and callers at the Regional Niagara Public Health clinics in a professional, knowledgeable and courteous manner. In capacity as an Immunization Clinic Assistant provide answers to general inquires about clinic operations to residents and callers through the regular maintenance of current information about mass immunization clinics including schedules and the availability of appointment times. The Immunization Clinic Assistant will be accountable to source, validate and update resident and vaccination information in appropriate Ministry database.

QUALIFICATIONS

EDUCATION

Completion of Grade 12 plus completion of up to one-year post-secondary education/training.

Additional training in database management, spreadsheet creation, word processing, and communications software applications.

Working knowledge of public health and COVID-19 related services and support available.

KNOWLEDGE/EXPERIENCE

Minimum of 6 months to 1 year experience working as a Receptionist, Office Administrator or Customer Service Representative, preferably in a municipal, public health, medical or legal office.

Must possess and maintain a valid and unrestricted specified license for a Class G vehicle

Must be available for shift work seven days per week including for both daytime and evening hours

SKILLS

Proficient with database maintenance and Microsoft Office applications

Experienced with general office procedures including answering phones, responding to the public, maintaining and entering data

Exceptional customer service orientation, tact and diplomacy skills necessary to respond to and liaise with residents and colleagues.

Team player

Adaptable to change

Excellent verbal and written communication skills

Interpersonal skills

Strong organizational skills and the ability to multi-task

Ability to focus on needs/requirements of resident or caller.

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.