Newlyn School of Art Hiring for Admissions and Student Support Job at Penzance, England Full Time

Job description
Newlyn School of Art

Admissions and Student Support

Newlyn School of Art is a leading provider of art courses and year-long mentoring for artists from around the country. Based in the famous artistic colony of Newlyn in West Cornwall, the art school provides courses throughout the year and online.

We are offering an exciting opportunity for an exceptional candidate to become our Admissions and Student Support. The main responsibility for this key role is to manage and provide an excellent journey through the admissions process for students.

For all long-course applicants this involves ensuring that student records, administrative and support processes are updated and delivered smoothly and efficiently, including but not limited to; co-ordination of initial enquiries, interviews, payment processes and bursaries, student support throughout the year, supporting course exhibitions and events and each student’s journey onwards to being an Alumni.

As part of the small team, you will also contribute daily to maintaining high-quality customer service face-to-face, via email and on the telephone for a range of short courses, bookings and general enquiries.

As Admissions and Student Support, your role will be varied requiring initiative, strong interpersonal and communication skills and the ability to maintain excellent relationships with your co-workers, the students and the teaching artists. Additionally, you will be involved with the ongoing development of Admissions and Student
Support, and you will contribute to the creation of a calendar of dates for the promotion of short and long courses and related events via social media and e-newsletters. We are looking for a positive and highly organised individual with a proven track record of administration experience who is looking for a long-term role within a team.

Essential Requirements:

• Experience in providing excellent customer service with a confident, friendly phone manner.
• Proven experience of working in an administrative environment with a high level of attention to detail, accuracy and quality.
• Strong working knowledge of Microsoft Office (Outlook, Teams, Excel, Word).
• Wide experience in working with other software and systems such as, or similar to, Abobe Creative Suite, Dropbox, Survey Monkey, Zoom, Trello.

• Self-motivated and organised with the ability to work unsupervised and on their own initiative as well as proactively within a team.
• Ability to work under pressure, prioritise workload and take responsibility for an area of work.
• Desirable but not essential:
• Experience of working in admission, business admin or student/customer-facing role.
• Experience in using an e-newsletter platform.
• Some basic knowledge of social media platforms, website content management and CRM.
• Previous experience with an intranet system.
• Some sales experience.
• A full driving licence valid in the UK would be an advantage.

To apply: Please apply via Indeed and include a covering letter and CV, closing date is midnight Saturday 14th May, and interviews will aim to take place on the 18th and 19th of May 2022.

Location: Newlyn, Cornwall.

Job Type: Full-time, Permanent.

Salary: starting at £24,500.00 per year.

Holiday entitlement: 28 days of holiday plus paid normal bank holidays and four paid closure days at Christmas.

Other benefits: Bupa Medical insurance, £500 of Newlyn School of Art course vouchers per year.

Job Type: Full-time

Salary: From £24,500.00 per year

Benefits:

• On-site parking
• Private medical insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Penzance, TR18 5AW: reliably commute or plan to relocate before starting work (required)

Application deadline: 14/05/2022
Reference ID: Newlyn22.2
Expected start date: 20/06/2022